Hitesh Kumar Chandraker

Incharge of a Division Office at Mumbai with premium of INR 67 Cr in FY 2021-22.

Writing all types of General Insurance policies viz Property, Projects,

Marine, Motor, Health and Liability

Supervising a team of 6 Officers and 9 Underwriters

Key Responsibilities:

• First point of contact for day-to-day communications
• Strengthen and grow relationship with existing accounts
• Mitigate concerns or issues encountered by Insureds
• Maintain fluency & TAT in policy issuance, endorsements and claims
• Introduce marketing activities and improve customer service to drive sales
• Underwriting, negotiations and sales closure of new business & renewals
• Review sales and gross profit report to assess division's efficiency
  

• Product Development
  Key responsibility was analysing market trend, Products designing, drafting the Policy document and Pricing of the product.
  Developed 11 Health products over period of 9 years with total premium size of INR 2,300 crore.
  
• Group Health Underwriting
  Underwriting of Group Mediclaim policies for 4 Regional Offices of the Company.
  Key responsibility involves analyzing the available data, correlate the trend and pricing of policy.
  Total premium underwritten of more than INR 5,000 Crore over period of 5 years.
  
• Client side Business Analyst
  Preparing Business Requirement Document, reviewing and finalizing Change Request document, User Acceptance Testing, coordinating with the IT service provider to ensure the quality and TAT of the delivery.
  Completed implementation of 14 Health Products in company’s IT platform for Underwriting and Claims.
  
• Regulatory Compliance of Health products and Reporting.
  
• Performance Reporting of Products to top management periodically.

• Product Development
• Client side Business Analyst
• Group Health Underwriting
• Assisted in organizing and overseeing Health Product training for more than 1000 employees.
• Performance Reporting of Products to top management periodically.

• Product Development
• Client side Business Analyst
• Member of Head Office Health Audit Committee with experience of Audits for different TPAs and Processes.
• Assisted in organizing and overseeing Health Product training for more than 400 employees.
• Performance Reporting of Products to top management periodically.

• Retail product underwriting, i.e Fire, Marine, Motor, Money Insurance, Health Insurance etc
• Servicing a corporate agent and achieved accretion of 120% in 5 months
• Claims Liaison.

• Studied the Group Health Insurance rating mechanism and automated it using VB .Net and MS Excel.