HONEY GUPTA
Business Analyst
Bangalore,KA
Summary
Business Analyst translating banking and insurance needs into user stories, acceptance criteria, BRD/FRD documentation, and clear delivery priorities. Connects stakeholders across business, QA, security, and operations to align requirements, validate solutions, and support UAT through sign-off across 1–2 cycles per quarter and release. Drives process mapping, Epic coordination, and adoption work that improves clarity and operational efficiency.
Overview
3
3
Languages
5
5
Certifications
18
18
years of professional experience
Work History
Business Analyst
TCS (Tata Consultancy Services)
01.2024 - Current
- Client: Trygg Hansa, Sweden (Bangalore, India)
- Tools: Azure DevOps, Jira, Microsoft Excel, Power BI
- Led requirement gathering through interviews, workshops, and process analysis to identify real user pain points; translated business needs into clear functional requirements, user stories, and acceptance criteria.
- Mapped current workflows and designed future-state processes to enhance unified monitoring solution.
- Mapped current workflows and designed future-state processes to support a unified monitoring solution.
- Drove user adoption through demos, training sessions, and continuous feedback cycles, resulting in improved speed, clarity, and operational efficiency.
- Drove user adoption through demos, training sessions, and feedback cycles, enhancing speed, clarity, and operational efficiency.
- Recently took on Epic-level coordination — analyzing Epics end-to-end and aligning all teams involved in Epic implementation across the delivery lifecycle.
Test Automation Engineer (BA-Embedded Role)
TCS (Tata Consultancy Services)
07.2021 - 12.2023
- Client: Ikano Bank, Sweden (Bangalore, India)
- Tools: BDD Cucumber, Java, Kafka, Appium, Android Studio, JIRA, Jenkins
- Collaborated directly with product owners and business stakeholders to analyse and understand feature requirements before translating them into BDD scenarios and automated test coverage — acting as a key BA touch point between business and engineering teams.
- Conducted requirement analysis and gap assessments for backend services; documented acceptance criteria and defined test conditions aligned with business rules to ensure comprehensive test coverage.
- Facilitated requirement workshops and proof-of-concept reviews with partners and vendors to evaluate new cloud technologies against business needs, driving informed technology decisions.
- Mentored junior test engineers on requirement interpretation and test design, enhancing team's competency in validating business logic and improving overall testing quality.
- Built CI/CD pipelines in Jenkins to support continuous delivery, ensuring business requirements were verifiable at every release stage.
QA Test Lead & Business Analyst
TCS (Tata Consultancy Services)
09.2018 - 06.2021
- Client: Interbank, Peru (Lima, Peru)
- Tools: Protractor E2E (JS), Selenium (Java), Rational Functional Tester, JIRA, Visual Studio Testing Services, TOSCA
- Gathered and analyzed business requirements from banking stakeholders; translated them into detailed test scenarios, use cases, and functional specifications that guided the development team.
- Facilitated UAT workshops with business clients — created test data, documented acceptance criteria, and ensured delivered features met business expectations before sign-off.
- Identified requirement gaps and ambiguities early in the SDLC through structured walkthroughs, reducing rework and delivery delays.
- Presented progress reports, risk assessments, and defect summaries to project management and stakeholders, enhancing visibility into project status and quality metrics.
- Evaluated proof-of-concept for automation tools, recommending solutions that aligned with project scope and timelines to optimize testing processes.
QA Test Lead & Business Analyst
TCS (Tata Consultancy Services)
06.2014 - 08.2018
- Client: SwissRe, Brazil (Sao Paulo & Bangalore, India)
- Tools: Protractor E2E (JS), Selenium (Java), Rational Functional Tester, JIRA, TOSCA
- Collaborated with business teams in reinsurance domain to gather, document, and validate functional requirements, producing BRDs, test plans, and functional specifications utilized by developers and architects.
- Led requirement walkthroughs and review sessions with stakeholders across Sao Paulo and Bangalore, ensuring cross-location alignment on business rules and process flows.
- Coordinated end-to-end UAT with business owners, managing test data preparation, defect triage, and sign-off across complex financial workflows.
- Analyzed current-state and future-state business processes for reinsurance operations, identifying inefficiencies and driving process improvement initiatives.
- Served as primary point of contact between business and technical teams for four years, ensuring project delivery aligned with business priorities.
Test Analyst
TCS (Tata Consultancy Services)
07.2011 - 05.2014
- Client: Superpartners, Australia (Bangalore, India)
- Executed testing across complex system landscapes with long transaction flows spanning multiple applications.
- Executed testing across complex system landscapes, ensuring seamless transaction flows across multiple applications.
- Supported and participated in regression testing efforts, enhancing overall test coverage with automation tools.
Test Analyst
TCS (Tata Consultancy Services)
10.2008 - 06.2011
- Client: Toshiba, Japan (Tokyo, Japan & Bangalore, India)
- Tools: QC, Visual Basic, ICCSim, SCFE, JCIDE, TCK, Card Tool, CDS Tool
- Developed and tested Toshiba-UIM card (UICC) for mobile communications in GSM and 3GPP2 network environments.
- Validated Global Platform with Java Card Run-time Environment (JCRE) to support mobile commerce applications.
Education
Bachelor of Technology (BTech) - Computer Science
Dr. MGR University
Chennai, India01-2007
Skills
Azure DevOps
Jira
Confluence
Power BI
Microsoft Excel (Advanced)
Requirements elicitation
User story writing
Acceptance criteria definition
Epic coordination
Stakeholder management
UAT coordination
Regression testing
QA automation
Test leadership
Cross-functional collaboration
Certification
SCRUM Master Accredited Certification
Timeline
Business Analyst
TCS (Tata Consultancy Services)
01.2024 - Current
Test Automation Engineer (BA-Embedded Role)
TCS (Tata Consultancy Services)
07.2021 - 12.2023
QA Test Lead & Business Analyst
TCS (Tata Consultancy Services)
09.2018 - 06.2021
QA Test Lead & Business Analyst
TCS (Tata Consultancy Services)
06.2014 - 08.2018
Test Analyst
TCS (Tata Consultancy Services)
07.2011 - 05.2014
Test Analyst
TCS (Tata Consultancy Services)
10.2008 - 06.2011
Bachelor of Technology (BTech) - Computer Science
Dr. MGR University