HRIDESH PALIWAL _ PMP Certified
Mumbai
Summary
Innovative, hard-working ,team management and communications executive equipped with PMP certification and MBA, an entrepreneurial mindset, and 17+ years of experience building, Strong knowledge of business operations, Fault management, Intend to build a career with leading corporate of hi-tech environment with committed & dedicated people
Overview
18
18
years of professional experience
1
1
Certification
2
2
years of post-secondary education
Work History
Sr.Manager
Reliance Jio Infocom Ltd, RCP
06.2015 - Current
- Oversee day to day operational aspects of NOC.
- Recruiting and training of new/future team members.
- Coach , feedback and improve productivity of team.
- Appropriate utilization of resources to handle day to day network fault within SLA.
- Providing support to O&M team for network stability
- Maintain trouble tickets for fault occurring in network
- Manage team performance in effective , consistent and timely manner.
- Prepare Reports for management as needed.
- Co-ordinate with vendors (Ceragon, NEC, Dragonwave, AIRSPAN UBR, HFCL UBR and Ciena) for resolution of network faults
- Responsible for opening trouble tickets timely for planned and unplanned outages (Customer and Network impacting), sending notifications to internal customers and Engaging correct fix agencies after fault isolation
- Responsible for escalating critical network issues in timely manner within agreed timeline.
- Conduct, attend & participate in team /senior management meetings as necessary.
- Adhere to all company policies,procedures, business ethics codes and ensures that they are communicated with in team.
Assistant Manager
Ericsson India Ltd
05.2013 - 06.2015
- Worked for RCOM Network Support
- Handling SDH DWDM, Ethernet (IP) L2 & L3 layer NOC operations on Marconi, Fibcom, Nortel NMS & providing field support
- Equipment of Cisco & Huawei Routers(3800, 7609, CX200, CX 600) Marconi, Fibcom, Tellabs, Nortel, NEC & Ceragon
- Testing, Analyzing and Troubleshooting of E1by BER Meter, SDH Analyzer.>SDH Planning & Implementation, Operation and Maintains of Fibcom Equipment for Reliance in whole Rajasthan circle
- Monitor and maintain the health of all transmission & Routers equipment’s deployed in Network (Manage visibility & work ability)
- Proficient in troubleshooting and handling alarms, provisioning in DWDM & SDH Rings
- Monitoring network maintenance activities and ensuring prompt Troubleshooting of network problems, to achieve maximum network uptime
- Alarm handling and trouble shooting in Marconi (OMS 1684, OMS 1664,OMS1626), Nortel (TN16x, TN4x, TN 1c, Fibcom 6325 Model)
- Team player with good communication and analytical skills
- Creation of fault ticket regarding to concern fault in network; monitoring alarms and diagnosing fault of SDH and DWDM equipment’s
Manager
Reliance Communications Ltd
12.2010 - 01.2013
- Worked designated as Manager in transport Rajasthan Circle
- Handling SDH DWDM, Ethernet (IP) L2 & L3 layer NOC operations on Marconi, Fibcom, Nortel NMS & providing field support
- Equipment of Marconi, Fibcom, Tellabs, Nortel, NEC & Ceragon
- SDH Planning & Implementation, Operation and Maintains of Fibcom Equipment for Reliance in whole Rajasthan circle
- Monitor and maintain the health of all transmission equipments deployed in network (Manage visibility & work ability)
- Proficient in troubleshooting and handling alarms, provisioning in DWDM & SDH rings
- Skilled in troubleshooting and problem resolution; Adherence to work order specifications and equipment maintenance
- Monitoring network maintenance activities and ensuring prompt troubleshooting of network problems, to achieve maximum network uptime
- Alarm handling and trouble shooting in Marconi (OMS 1684, OMS 1664, and OMS 1626), Nortel (TN16x, TN4x, TN 1c, and Fibcom 6325 Model)
- A team player with good communication and analytical skills
- Creation of fault ticket regarding to concern fault in network; monitoring alarms and diagnosing the fault of SDH and DWDM equipments
Transmission Engineer
Huawei Telecommunications Ltd, Docomo
12.2009 - 12.2010
- (Rajasthan Circle) handling SDH NOC operations on Alcatel NMS, & Microwave IDU (Ceragon) operations & doing planning for STM 1, 4, 16 SDH nodes
- Technical support for transmission fault
- Traffic Shifting, Ring Splitting, Fault Rectification, Traffic migration.
Senior System Engineer
Bharti Airtel limited, Airtel Enterprise Services, Bharti Airtel Ltd
08.2007 - 12.2009
- working Equipment of ECI, Alcatel, Tellabs, Nortel, Huawei
- RPR activity for Ring up Gradation up to 10 G
- Software Up gradation & Traffic migration through Solaris Unix Server and Installation of New Software, TCP/IP, GFP, LCAS, Ethernet for IP Back hauling
- Topology and trail between NE’s for ring connectivity
- Testing, Analyzing and Troubleshooting of E1 by BER Meter, SDH Analyzer
- SDH Planning & Implementation, Operation and Maintains of Fibcom Equipment for Reliance in whole Rajasthan circle
- Proficient in troubleshooting and handling alarms, provisioning in DWDM & SDH rings
- Skilled in troubleshooting and problem resolution; Adherence to work order Specifications and equipment maintenance
- Alarm handling and trouble shooting in ECI (XDM 100, XDM500, XDM1000, and XDM2000), Nortel (TN16x, TN4x, TN 1c, and Tellabs 6325, 6335, 6370 model
- Team player with good communication and analytical skills
- Creation of fault ticket regarding to concern fault in network; monitoring alarms and diagnosing fault of SDH and DWDM equipments
Project & Quality Engineer
On contract of Hutchision Essar
01.2005 - 10.2006
- Installation and commissioning of various ECI equipments For Service providers i.e for Bharti, TATA and HUTCH
- Implementation of backbone Core rings STM-16 and STM-64, DWDM
- Performing AT for Customers
- Performing Stability tests
Field Engineer
Shree Technocrat Systems
01.2005 - 10.2006
- Installation and commissioning of various ECI equipments For Service providers like Bharti, TATA and Vodafone
- Implementation of backbone Core rings STM-16 and STM-64, DWDM
- Performing AT for Customers
- Performing Stability tests
Education
MBA - HR & IT
Swami Vivekanand Subharti University (Distance)
Meerut, Uttar Pradesh11.2022
B.Tech - Electronics And Telecommunication
BMAS Engineering College ( UP Technical Board )
Agra08.2004
3 Years Diploma - Industrial Electronics
SSGB Engineering College (MSBTE University )
Bhusawal , Jalgaon , Maharastra 03.1999 - 04.2001
No Degree - 10th Science
JHS School
Khandauli , Agra , UP06.1999
Skills
- Team building
- Multitasking Abilities
- Written Communication
- Organization and Time Management
- Training and Development
- Analytical and Critical Thinking
- Decision-Making
- Critical Thinking
- Self-Motivated
- MS Office
- Planning and Coordination
- Flexible and Adaptable
Accomplishments
Six sigma Project (Bandwidth Optimization)
Having more than 7 excellence & Best Team Awards
Certification
- [PMP Certification] PMP Number 3456853 - [25 April 2023]
- [Microsoft Cloud Azure Administrator Associate Certification] Number I721-5730 - [25 April 2023]
- 5 days training on ASON tool (AlcatelLucent)
- Training on DWDM, ECI, New Delhi
Languages
English
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)
Timeline
Sr.Manager
Reliance Jio Infocom Ltd, RCP
06.2015 - Current
Assistant Manager
Ericsson India Ltd
05.2013 - 06.2015
Manager
Reliance Communications Ltd
12.2010 - 01.2013
Transmission Engineer
Huawei Telecommunications Ltd, Docomo
12.2009 - 12.2010
Senior System Engineer
Bharti Airtel limited, Airtel Enterprise Services, Bharti Airtel Ltd
08.2007 - 12.2009
Project & Quality Engineer
On contract of Hutchision Essar
01.2005 - 10.2006
Field Engineer
Shree Technocrat Systems
01.2005 - 10.2006
3 Years Diploma - Industrial Electronics
SSGB Engineering College (MSBTE University )
03.1999 - 04.2001
MBA - HR & IT
Swami Vivekanand Subharti University (Distance)
B.Tech - Electronics And Telecommunication
BMAS Engineering College ( UP Technical Board )
No Degree - 10th Science
JHS School
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