Hrishikesh Das
Guwahati
Summary
Dynamic and results-oriented Aftersales Revenue Management Professional with extensive experience in spare parts sales, inventory optimization, and service management within the automotive and construction equipment industries.
Adept at enhancing revenue streams, strengthening market presence, and streamlining operations to drive business growth. Recognized for delivering strong sales performance, leading high-impact aftersales strategies, and ensuring customer satisfaction.
Proficient in conducting product demonstrations, raising awareness about genuine spares usage, and training service technicians/operators to enhance service efficiency.
Overview
8
8
years of professional experience
Work History
Senior Sales Engineer | Branch Aftersales Head
Schwing Stetter India
01.2022 - Current
- Promoted to Branch Aftersales Head, managing Spares Revenue, Service Revenue, and Plant-Dependent Project Supply Revenue
- Demonstrated strong sales performance by implementing strategic initiatives to expand spare parts penetration and enhance service operations
- Spearheaded customer engagement strategies, strengthening long-term relationships and increasing client retention
- Led competitor analysis and pricing strategies, reinforcing the company’s market leadership
- Optimized supply chain and inventory management, ensuring seamless service operations and improved revenue flow
- Developed strategies to boost service contracts, AMC, OMC etc.
- Ensured smooth service operations, including repairs, maintenance, and warranty handling.
Service Engineer | Branch Aftersales Head
Shrachi Agrimech
02.2019 - 12.2021
- Led aftersales operations while holding the designation of Service Engineer, overseeing spare parts distribution, service revenue, and dealer management.
- Developed and executed strategic sales and service initiatives, driving business growth and customer satisfaction.
- Strengthened dealer networks, ensuring effective service delivery, and optimized spare parts availability.
- Implemented customer-focused service programs, including service camps and product demonstrations to boost engagement
- Awarded Best Performer in 2021 for exceptional contributions to aftersales growth and customer service excellence.
Workshop Floor Supervisor
Tribeni Constructions Limited
02.2017 - 03.2018
- Managed maintenance and service operations, ensuring 100% equipment uptime and operational efficiency
- Led workforce planning and productivity optimization, reducing service turnaround times
- Conducted preventive maintenance analysis, reducing recurring equipment failures and enhancing service reliability
Education
B.E. - Mechanical Engineering
Royal School of Engineering & Technology, Gauhati University
Guwahati, Assam05.2016
Higher Secondary - Science
Bajali Academy of Excellence
Pathsala, Assam05.2011
HSLC -
Sankardev Shishu Vidya Niketan, Bahari
Barpeta, Assam05.2009
Skills
- Aftersales Leadership
- Sales strategy
- Business expansion
- Customer engagement
- Relationship building
- Strategic Market Analysis
- Process Optimization
- Inventory management
- Technical support
- Contract negotiation
- Data analysis
- SAP
- MS Office
Languages
- English
- Hindi
- Assamese
- Bengali
Disclaimer
I hereby declare that the information provided above is true and correct to the best of my knowledge and belief.
Timeline
Senior Sales Engineer | Branch Aftersales Head
Schwing Stetter India
01.2022 - Current
Service Engineer | Branch Aftersales Head
Shrachi Agrimech
02.2019 - 12.2021
Workshop Floor Supervisor
Tribeni Constructions Limited
02.2017 - 03.2018
B.E. - Mechanical Engineering
Royal School of Engineering & Technology, Gauhati University
Higher Secondary - Science
Bajali Academy of Excellence
HSLC -
Sankardev Shishu Vidya Niketan, Bahari
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