Hrishikesh Balaso Patil

• Create, revise, and evaluate the Operator's Manual, Parts Catalogues, Workshop Manual and Training Notes.
• Work in coordination with the R&D team to conclude Service spares with Add-Delete list.
• As a Service CFT member, analyze and validate ECR for new developments and existing updates from R&D for field implementation.
• Assist Service Managers and Dealers with the Parts Catalogue and related Service Parts.
• Serve as a single point of contact for R&D from the Service Department for technical assistance to Field Technical Trainers and other service verticals.
• For technical and quality-related issues, assist the Central Spare Distribution Center and the Spares Part Department.

• Editing and updating documents for grammar, clarity, content, and formatting .
• Responsible for the revision and updating of the service manual for clients.
• Worked as Quality Lead for John Deere Project for Harvester Team.
• Monitored the performance of project team members to provide performance feedback.
• Quality assessment of the entire Parts Catalogue through the comparison of birth certificates and SBOM.
• Review by peers of the authoring tasks finished last week.
• Deliver process training to new employees.
• Preparing and conducting short training as per requirement for new authors.

Achievement and Recognition: Star of the Month for Team Building.

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As Sr. Technical Author-

• Analyze the input from product support (Engineering BOM, Engineering Change Management (ECM), and CAD Model) and planning the time for executing project.
• Create and update Parts Catalog.
• Communicating counterpart (through chat, mails, and call) for any queries related to input.
• Updating the parts catalog regularly through ECM/ECN.
• Worked on RPA (Robotic Processing Automation) to update parts catalog information. Also helped to establish RPA in early stages with specific inputs required for authoring.

As Project Coordinator-

• Collaborated with client to finish project work within timeline.
• Monitored performance of project team members to provide performance feedback.
• Proposed, reviewed and approved modifications to project plans.
• Review by peers of the authoring tasks finished last week.
• Deliver process training to new employees.
• Preparing and conducting short training as per requirement for new authors.

Achievement and Recognition: Spot and Star of the month award for Month.

• Monitoring the KPI for every month and publishing.
• Preparing, updating, and maintaining ISO/TS documentation.
• Prepared Instructions for machine Operations.
• Responsible for PPAP documentation, Machine work Instructions, OJT (On Job Training), Safety Guidelines for New Machines and OLD machines.
• Visit customer for customer complaints & review meetings.
• Responsible for Development of In-house parts.
• Prepared technical specifications, Flow Charts, FMEA, CP, PPAP, WI, OPL, SPC, MSA.
• Analyzed Daily /Weekly & Monthly Rejection data.
• Worked on Chemical and physical Testing Equipment.
• Achievements: Part of ISO/TS16949 Certification, Two SPM development projects, Installation of Material Testing machine (Chemical Material Tester).