HUDSON MESHACH AROCKIA DOSS
Mississauga
Summary
CRM Specialist and Clinical Business Analyst with 13 years of experience in life sciences, focusing on CRM implementations and data migration for global pharmaceutical companies. Proficient in Oracle Siebel CRM, including EAI, EIM, and Workflows, with a strong track record of successful external system integrations in GxP-compliant environments. Certified Veeva Vault Platform Associate Admin, skilled in Vault Clinical, eTMF, and CDMS troubleshooting. Demonstrated leadership in managing offshore teams and aligning requirements with business and technology goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Lead Consultant
HCL Technologies
Mississauga
10.2011 - Current
- Delivered Siebel CRM and CTMS solutions for pharmaceutical clients, enhancing platform stability and client confidence.
- Built Siebel EAI components—outbound services, proxy logic, SOAP workflows, and XML interfaces—to improve data exchange efficiency.
- Configured Workflow Policies and Monitor Agents to automate business rules, reducing manual dependencies.
- Led data migration initiatives using Siebel EIM, ensuring clean staging and audit-ready compliance through SQL/PLSQL scripts.
- Provided production support by troubleshooting techno-functional issues while maintaining SLA adherence in complex environments.
- Validated DBT queries in Databricks to enhance data pipeline integrity and clinical system reliability.
- Supported service continuity across Veeva Vault Clinical, eTMF, and CDMS applications, facilitating smooth rollout phases.
- Authored technical specifications and facilitated design sessions to align stakeholders through structured updates.
Education
Bachelor of Engineering - Electrical & Electronics Engineering
Saranathan College of Engineering – Anna University
Tiruchirappali, Tamil Nadu, India01.2011
Skills
- Business requirements analysis
- Request for proposals (RFPs)
- Solution design
- Data integrity validation
- Software development lifecycle (SDLC)
- Agile and waterfall methodologies
- Stakeholder engagement
- Oracle Siebel CRM support
- Veeva Vault administration
- Data migration (Siebel to Vault)
- Clinical data management
- Siebel eScript, JavaScript, HTML, CSS
- SQL and PLSQL scripting
- Linux and Windows environments
- Web services (SOAP)
- SDLC best practices
Certification
- Vault Platform Associate Administrator 2025
Timeline
Lead Consultant
HCL Technologies
10.2011 - Current
Bachelor of Engineering - Electrical & Electronics Engineering
Saranathan College of Engineering – Anna University
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