HUMAYUN ZAIDI

SEASONED OPERATIONS EXECUTIVE – Telecom Domain “15+ Years of verified success” Operations|Global account management|Retail operations|Sales & marketing|Collections| Strategy Planning & Execution | Service Delivery Excellence | Enterprise Customer Lifecycle Management | CRM | Process Improvement Exhibit managerial excellence in shaping business performance improvement strategy to attain top & bottom-line growth objectives in regional and rapid-change environments. Thought leadership in overseeing variety of functions pertaining to planning, designing and executing programs while proactively monitoring progress, resolving issues and initiating appropriate corrective actions to flourish efficient Project Delivery & Client Satisfaction. Proven contributions towards the expansion of the overall Telecom and ISP network with an ability to lead diverse teams of professionals to new levels of success in cutting-edge market. Certifications: Yellow Belt Champion for “Reduction in timeline-SERVICE OPERATIONS| High impact presentation by dale Carnegie and various other certification Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.