Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Hunain Khaleel

Bengaluru

Summary

Product Manager with 4+ years of experience building and scaling B2B SaaS products across AI, sustainability, and martech domains. Proven ability to lead cross-functional teams, define roadmaps, and deliver user-first features grounded in data and customer insights. Adept at combining product intuition with metrics—leveraging tools like Amplitude, Segment, SQL, and API analytics to drive adoption, reduce churn, and improve engagement. Strong background in onboarding enterprise clients, managing stakeholder expectations, and simplifying complex workflows. Passionate about solving real-world problems through intuitive and scalable products, with recent focus on GenAI, sustainability data, and API platforms.

Overview

4
4
years of professional experience

Work History

Product Manager

IBM
06.2023 - Current
  • Product Ownership & Delivery: Spearheaded product feature delivery across IBM’s SCIS And EI platforms; led successful feature rollouts including expiration tracking for Woolworths, Recall Management POCs, and custom queues supporting FSMA & GDST compliance—contributing to key account renewals.
  • Instrumentation & Analytics: Instrumented Environmental Intelligence using Segment and Amplitude, setting up dashboards, funnels, and charts to track user interactions, user journeys, and product usage. Enabled data-driven insights to improve user engagement and retention.
  • Client & Account Management: Oversaw 60+ client migrations to IBM APIs, maintaining consistent customer communication and a 100% SLA adherence; generated $10K+ in revenue from account renewals.
  • Provisioning & Operational Efficiency: Reduced manual provisioning time from 48 to under 24 hours.
  • Process & Tooling Excellence: Integrated Aha! and GitHub within 3 weeks to streamline epic tracking; created and maintained client tracking dashboards, RFEs, and usage reports to enhance collaboration across sales, support, and dev teams.
  • Cross-functional Collaboration: Worked with international teams to build tailored demos and supported stakeholders in product understanding for key use cases (SC-Resiliency, EUDR).

Product Manager II

Oracle
11.2021 - 06.2023
  • Drove successful launches for Eloqua (Oracle's marketing automation suite) by leading cross-functional efforts across development, design, marketing, and sales.
  • Leveraged SQL and dashboards to extract insights from large datasets, enabling data-driven decision-making.
  • Designed and optimized email campaigns using Eloqua, improving lead nurturing and scoring effectiveness.
  • Defined and tracked key product KPIs, using A/B testing to inform feature iterations and enhance user experience.
  • Conducted competitive and market research, shaping product positioning, packaging, and pricing strategies.
  • Created and managed product roadmaps, balancing short-term tactical projects with long-term strategic initiatives.
  • Maintained stakeholder alignment through structured updates and collaborative prioritization sessions.

Associate Onboarding Manager

UrbanPiper
02.2021 - 10.2021
  • Delivered seamless onboarding for 50+ enterprise clients by acting as a single point of contact and support.
  • Increased platform adoption by 70% through structured training and enablement programs.
  • Captured client feedback to identify product gaps, directly influencing roadmap priorities and usability improvements.
  • Facilitated cross-functional coordination across sales, finance, product, and support for successful go-lives.
  • Championed post-onboarding success via proactive check-ins and stakeholder engagement.
  • Reduced time-to-value and billing delays by streamlining onboarding and invoice workflows.

Education

Bachelor of Industrial Engineering - Engineering And Management

Dayananda Sagar College of Engineering
Bengaluru, India
01.2020

Skills

  • PowerBI
  • Tableau
  • Postman
  • SEMrush
  • Whimsical
  • Balsemiq
  • FreshDesk
  • JIRA
  • Google Analytics
  • SQL
  • HTML
  • GitHub
  • Eloqua
  • Confluence
  • Notion
  • CleverTap
  • MS-Office
  • Kibana
  • Figma
  • Segment
  • Amplitude
  • WalkMe
  • Box
  • Aha!
  • Qualtrics
  • Medallia

Languages

English
Hindi
Kannada
Urdu
French

Interests

Football, Motosports, Tennis, Motorcycling, Music, Running

Timeline

Product Manager

IBM
06.2023 - Current

Product Manager II

Oracle
11.2021 - 06.2023

Associate Onboarding Manager

UrbanPiper
02.2021 - 10.2021

Bachelor of Industrial Engineering - Engineering And Management

Dayananda Sagar College of Engineering

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Hunain Khaleel