Idris Pasha A
Account Management
Bengaluru
Summary
Demonstrated success in account management, sales pipeline development and customer relations. Talented at using personal and online marketing methods. Well-versed in liaising between accounts and product development to meet changing customer needs with unique offerings.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Senior Consultant
Regalix A Marketstar Company
Bengaluru
08.2022 - Current
- Developed and implemented successful digital marketing campaigns to drive customer engagement and increase brand awareness. Managed client meetings to achieve set goals.
- Implemented A/B testing methodologies to optimize website elements and improve overall performance metrics.
- Monitored trends in digital marketing landscape and adjusted strategies accordingly.
- Established and maintained relationships with key stakeholders to deliver successful execution of marketing initiatives.
Senior Process Analyst
Bread Financial / ALLDATA Card Services India LLP
Bengaluru
04.2021 - 07.2022
- Enhanced financial decision-making capabilities by providing timely, accurate information to management through regular performance reports.
- Developed financial models to assess and analyze financial performance of clients.
- Trained new employees on accounting principles and company procedures.
- Maintained accurate records of fixed assets, including acquisition costs, depreciation schedules, and current values for insurance purposes.
Senior Associate
WNS Global Services
Bengaluru
07.2018 - 04.2021
- Achieved cost savings through successful subrogation efforts, recovering funds from responsible parties in various claims scenarios.
- Clarified coverage of losses to policyholders and provided assistance in itemizing damages and finding alternative living arrangements.
- Trained other claims staff members on proper handling and evaluation of injury claims.
- Facilitated smooth transitions for policyholders during the claim process by liaising between various departments, ensuring all parties were informed and engaged.
Senior Advisor
First source PVT. Ltd
Bengaluru
04.2016 - 04.2018
- Collected premiums and issued accurate receipts.
- Worked productively in fast-moving work environment to process large volumes of claims.
- Negotiated fair settlements with clients and third parties, maintaining positive client relationships.
- Identified opportunities for subrogation recovery by thoroughly reviewing case details and relevant insurance policies.
Sales Representative
Flipkart internet Private Limited
Bengaluru
04.2014 - 06.2015
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Group Leader, Sales Representative
Falcon Telesourcing PVT. Ltd
Bengaluru
03.2013 - 04.2014
- Ensuring that staff are motivated, monitored and measured in line with company targets and performance standards
- Responsible for making sure that any gaps in performance or quality are quickly identified and addressed.
- Collaborated with cross-functional teams to maintain project progress.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
Bachelor of Commerce - Commerce
Alagappa University
Chennai 12.2011 - 12.2014
No Degree - PUC
Mohali International Public School
Mohali 06.2010 - 06.2011
No Degree - KSEEB (SSLC)
N M School
Bengaluru 06.2008 - 06.2009
Skills
Task Prioritization
Online Marketing
Relationship Building
Microsoft Office Suite
Tableau Experience
Salesforce CRM knowledge- beginner
Training delivery
Salesforce CRM knowledge- beginner
Timeline
Senior Consultant
Regalix A Marketstar Company
08.2022 - Current
Senior Process Analyst
Bread Financial / ALLDATA Card Services India LLP
04.2021 - 07.2022
Senior Associate
WNS Global Services
07.2018 - 04.2021
Senior Advisor
First source PVT. Ltd
04.2016 - 04.2018
Sales Representative
Flipkart internet Private Limited
04.2014 - 06.2015
Group Leader, Sales Representative
Falcon Telesourcing PVT. Ltd
03.2013 - 04.2014
Bachelor of Commerce - Commerce
Alagappa University
12.2011 - 12.2014
No Degree - PUC
Mohali International Public School
06.2010 - 06.2011
No Degree - KSEEB (SSLC)
N M School
06.2008 - 06.2009