ILMA KHAN
DEOBAND
Summary
Results-driven E-Commerce Executive at www.tajcollection.co, adept in data analysis and inventory management. Successfully developed a tracking system that enhanced order fulfillment efficiency, while generating insightful sales reports. Proven problem solver with strong customer service skills, committed to optimizing operations and driving sales growth.
E-Commerce Manager with proven skills in website building and social media marketing. Driven market researcher utilizes statistical analysis and sales metrics to inform process development and promotional techniques. Hard worker builds cohesive teams that boost company productivity and enhance department products.
Overview
5
5
years of professional experience
Work History
E-Commerce Executive
www.tajcollection.co
DEOBAND
09.2023 - Current
- Developed a system for tracking customer orders, returns, refunds.
- Generated weekly reports summarizing sales performance metrics.
- Analyzed sales data to identify trends, forecast demand, and optimize inventory levels.
- Managed day-to-day operations of e-commerce platform, ensuring seamless functionality and user experience.
INVENTORY AND BILLING MANAGER
TAJ COLLECTION
DEOBAND
03.2020 - Current
- Worked with customers to resolve billing disputes in a timely manner.
- Managed daily cash postings from lockbox or other electronic methods of payment processing.
- Created manual invoices when necessary for special circumstances such as rush orders or incorrect pricing on original invoice.
- Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
- Communicated with stockholders or other investors to provide information or raise capital.
Education
B.COM - Accounting And Finance
SHRI RAM GROUP OF COLLEGES
MUZAFFARNAGAR08-2019
Skills
- Data analysis
- Microsoft Excel
- Inventory management
- Customer service
- Problem solving
- Shipping logistics
- Project management
- Online advertising
- E-commerce platforms
- Google analytics
- Product listing
- Order fulfillment
- Payment processing
- Specification writing
- Inventory tracking
- Sales targeting
- Sales tracking
- Team leadership
- Brand marketing
- Price schedules
- Contract management
- Sales reporting
- Time management abilities
Timeline
E-Commerce Executive
www.tajcollection.co
09.2023 - Current
INVENTORY AND BILLING MANAGER
TAJ COLLECTION
03.2020 - Current
B.COM - Accounting And Finance
SHRI RAM GROUP OF COLLEGES
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