Imran Khan

· Strategic Client Onboarding: Successfully identified and secured high-value accounts with top-tier, "Saudi Made" chemical and plastics manufacturing corporations, expanding the company’s industrial market share.

· RFQ & Project Management: Led complex Request for Quotation (RFQ) processes and managed transportation projects for major contractors executing critical infrastructure and operational contracts for Saudi Aramco and SABIC.

· Crisis & Risk Logistics: Developed and executed specialized transit cargo solutions, successfully steering cross-border movements from Jeddah port to GCC countries during high-risk wartime conditions, ensuring supply chain continuity.

· Target Achievement: Consistently met and exceeded key performance indicators (KPIs) and aggressive business development targets assigned by executive leadership.

• Spearheaded sales growth in freight forwarding with a focus on LCL, FCL, Air, and Sea freight. Negotiated high-value contracts and secured lucrative deals using market analysis.
• Fostered robust relationships with key stakeholders and clients to provide superior customer service. Lead and mentored high-performing sales teams to meet and surpass targets using CRM and sales analytics.
• Developed and executed targeted sales campaigns to penetrate new markets.
• Optimized sales processes to improve team efficiency and reduce sales cycle times.
• Established strategic partnerships with key industry stakeholders and leveraged cost-saving opportunities.
• Developed and delivered comprehensive sales strategy client retention projects.

• Specialized in LCL Export Consolidation sales strategy and service promotion.
• Drove revenue growth and expanded market share in the LCL export sector.
• Built and nurtured long-term relationships with key clients, carriers, and partners.
• Negotiated high-value contracts and secured advantageous terms for clients.
• Analyzed market trends to identify new business opportunities and enhance service offerings.
• Utilized CRM systems and sales analytics tools to optimize sales processes and track performance.
• Managed teams and focused on achieving sales targets while fostering a high-performance culture.

• Achieved Targets as assigned by the company.
• Prepared reports on daily/weekly & monthly basis.
• Responsible for recovery from clients for their outstanding with the company.
• Providing excellent service to designated accounts.
• Prepared presentation in quarterly budget review meeting of the company and review of the target achieved.
• Responsible for Project Revive development for all products and services.

• Managed sea/air export/import ops, optimizing shipper/consignee processes
• Expanded Sea Export FCL business in Yanbu, serving Gypsum & Oil sectors
• Managed Air and Sea freight logistics for a diverse portfolio including FMCG, Pharma, Oil field, and Minerals sectors in Jeddah.
• Secured competitive rates with carriers, enhancing FMCG/Pharma logistics
• Proficient in utilizing company-specific software for accurate quotations and shipment entries.
• Ensured timely revenue collection and reported growth metrics to management

• Proficient Branch Manager with expertise in freight forwarding, excelling in operational management and business expansion.
• Proficient in managing diverse shipment types including LCL, FCL, Air, and Sea Freight, with a commitment to punctuality and client contentment.
• Demonstrated leadership prowess, emphasizing team empowerment and fostering robust client relations.
• Established history of process optimization, driving efficiency and boosting profit margins.
• Strategic thinker with a knack for identifying enhancement opportunities and executing solutions.
• Specializes in complex third-country and project shipments, navigating routes from USA/Europe/China to Gulf ports.
• Diligent in reporting, consistently delivering weekly updates and comprehensive quarterly analyses to senior management.
• Key Points:
• Drove growth as Branch Manager in freight forwarding
• Expert in LCL/FCL, Air & Sea Freight management
• Led teams, fostering client relations & satisfaction
• Streamlined ops for enhanced efficiency & profit

• Business Development: Proactively identified and capitalized on new business opportunities, fostering client relationships and surpassing sales objectives.
• Market Intelligence: Conducted thorough market analysis to grasp customer demands, informing strategic approaches to market penetration.
• Customer Excellence: Delivered outstanding customer service, adeptly handled inquiries, and swiftly resolved LCL export service issues.
• Pricing Strategy: Crafted competitive pricing proposals and quotations, balancing profitability and client appeal.
• Operational Liaison: Ensured seamless shipment processes by effectively coordinating with operational teams from booking to delivery.
• Performance Analysis: Generated insightful sales reports and forecasts, contributing to data-driven decision-making for senior management.
• Regulatory Adherence: Maintained strict compliance with international shipping laws and organizational policies in export operations.
• Sales Proficiency: Demonstrated robust sales acumen and persuasive negotiation capabilities with clients and partners.
• Key Points:
• Managed sales & negotiation skills for effective client partnerships
• Possessed in-depth knowledge of LCL export procedures & regulations

• Spearheaded LCL export consolidation sales initiatives, resulting in a notable 30% revenue surge year-over-year.
• Fostered and strengthened relationships with key accounts, boosting customer retention by 25%.
• Identified new business opportunities through meticulous market research and crafted strategic sales plans.
• Negotiated contracts and service agreements, securing advantageous terms for the company.
• Collaborated with operations and logistics to guarantee efficient cargo consolidation and timely shipments.
• Analyzed sales performance data and delivered comprehensive reports to senior management.
• Led and developed a team of sales representatives, enhancing their skills to meet and exceed sales targets.
• Key Points:
• Market Expansion: Successfully penetrated new markets, contributing to a 20% increase in market share in under two years.
• Efficiency Improvements: Streamlined the sales process by introducing a new CRM system, reducing administrative tasks by 40% and improving team productivity.
• Team Development: Led a team of 10 sales representatives to exceed annual sales targets by 15% through effective training and mentorship programs.
• Awards:
• Sales Excellence Award: Recognized for outstanding sales performance and contribution to revenue growth, 2009.
• Leadership Award: Received for exemplary leadership skills and ability to motivate and lead a sales team, 2011.

• Expertly managed pre- and post-shipment documentation, ensuring seamless logistics operations.
• Maintained proactive communication with suppliers, ensuring adherence to strict compliance with export regulations.
• Collaborated effectively with cross-functional teams to align company-wide operational strategies.
• Skillfully oversaw the opening of Letters of Credit (LC) and the timely dispatch of Bills of Lading (BL) to clients.
• Diligently prepared and monitored stock inventories to facilitate accurate stock management and closing procedures.
• Negotiated competitive rates with shipping lines and local transporters, achieving cost-effective transportation solutions.
• Key Points:
• Managed pre/post-shipment docs
• Liaised with suppliers & shippers
• Opened LCs & dispatched BLs
• Negotiated transport rates

• Expertly managed customer inquiries, complaints, and feedback for LCL Export shipments, ensuring a seamless customer experience.
• Collaborated effectively with operations, documentation, and sales teams to guarantee timely and precise shipment execution.
• Swiftly resolved customer issues, consistently maintaining high customer satisfaction ratings.
• Proactively provided shipment status updates, facilitating transparent and efficient communication throughout the export process.