Imran Raza
Varanasi
Summary
Aspire to learn new dimension of healthcare industry, in order to provide a best affording and genuine service to patient by executing best practice. Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.
Overview
10
10
years of professional experience
Work History
ASM - UP Region
Birla Fertility & IVF
01.2023 - Current
- Leading Four Lab center Allahabad, Gorakhpur, Varanasi & Lucknow (Dotted Reporting) generating monthly revenue of 2cr from as direct reportee of 16 people.
- Contributed 21% in total revenue of BFI in FY 23-24
- 100+ drs refer pateint to all four center
- 2VC and 11 AFC doctors are on boarded by me.
- Allahabad, Gorakhpur & Lucknow center are running in positive cash flow.
- In Uttar Pradesh, BFI is third largest chain in term of OPU, Revenue and New Patient.
- Launch two greenfeild project of Allahabad and Gorakhpur.
- Prayagraj started in mid of Q-3 of FY 23-24 with ever highest no of patient booked (5 IVF Cycle & 2 IUI and total 14 new patient registered) for IVF on Day 1 of official operational center in BFI. Make this center Ebidta postive in Q-4 with revenue growth of 89.5% QoQ. Close Q-1 of FY24-25 closed with 30% growth QoQ.
- Gorakhpur Center started mid of Q-4 FY22-23, with ever highest no. of new patient (78) registered in Feb BFI. From Q-1 to Q-2 growth 35%, Q-2 to Q-3 growth of 38% and turns Ebidta +ve, From Q-3 to Q-4 growth of 8%.
- Revamp Varanasi center with 20+ new doctors conversion, 3 AFC tie-ups in Q-1 of FY 24-25.
- Lucknow Center touch 1cr revenue in March 2024 as benchmark for Platinum center with 30% Ebidta +ve in FY 23-24
Center Sales Manager
Nova IVF Fertility
01.2018 - 12.2022
- Promoted as Center Sales Manager for Allahabad & Varanasi
- Launch both center as greenfeild project.
- Both center turns Ebidta postive and contributed 1.5cr of revenue post two Quarter.
- 80+ drs use to refer pateint on both center
- Three times Leader Shining Star Award for acheiving highest DRP in quarter from North India
- Two times Best Leaders Award for Highest DRP in Quarter
- Achieved 108% Revenue target in FY 21-22 and 102% till Q-3 quarter of FY 22-23
- Reviewed financial statements regularly to assess progress towards established goals.
Business Manager
Reelabs- Cognition Catapult
08.2016 - 12.2017
- Started Reelabs STemcell Banking & Therapy division in Lucknow.
- Leading Sales team of 3 people.
- Contributed 2.1cr in three quarter of FY 16-17 and 2.4cr in three quarter of FY 17-18
Key Account Executive
Cordlife Sciences India Pvt.Ltd
09.2015 - 08.2016
- Join Cordlife as Key Account for Saket City Hospital and Moolchand Hospital in South Delhi
- Achieved average booking of 15 from each hospital succesfuly in six month and handover to sales team.
Relationship Executive
Lifecell International Pvt. Ltd.
07.2014 - 08.2016
- Join first six month for internship then onboarded in December as full time employee.
- Worked in East Delhi use to do 20+ booking n month.
Education
MBA in Hospital Administration -
Swami Vivekanand Shubharti University
07.2022
B.Tech Biotechnology -
Sam Higginbottom University of Agriculture, Technology & Sciences
06.2014
Skills
- Business development understanding
- Problem-Solving
- Product Knowledge
- Organizational Skills
- System implementation
- Salesforce CRM
- Time management abilities
- Teamwork and Collaboration
- Problem-solving abilities
- Adaptability and Flexibility
- Team building
Accomplishments
- Highest Zonal Revenue achiever in Q-1 Pan India at Birla Fertility
- Promoted as Center Sales Manager from Manager- BD
Tasks
- Achievements/Tasks
Languages
- English, Full Professional Proficiency
- Hindi, Native or Bilingual Proficiency
- Urdu, Professional Working Proficiency
Hobbies and Interests
- Poetry
- Historic places
- Theology
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Urdu
Intermediate (B1)
B1
Timeline
ASM - UP Region
Birla Fertility & IVF
01.2023 - Current
Center Sales Manager
Nova IVF Fertility
01.2018 - 12.2022
Business Manager
Reelabs- Cognition Catapult
08.2016 - 12.2017
Key Account Executive
Cordlife Sciences India Pvt.Ltd
09.2015 - 08.2016
Relationship Executive
Lifecell International Pvt. Ltd.
07.2014 - 08.2016
MBA in Hospital Administration -
Swami Vivekanand Shubharti University
B.Tech Biotechnology -
Sam Higginbottom University of Agriculture, Technology & Sciences
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