Listening music, playing cricket and singing
IMRAN SHAIKH
BPO
Mumbai,MUM
Summary
To seek a challenging and responsible position in a large and professional organization where I will have the opportunity to make a positive contribution to business growth and to achieve a personal development and careeradvancement, where it would strongly help in motivating my capabilities to fully prove my worth.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
1
1
Language
Work History
Resident Expert
Encore Capital Group, Solution
Delhi, Delhi
11.2019 - Current
- 2
- Worked with First source
- Maintained energy and enthusiasm in fast-paced environment.
- Worked with customers to understand needs and provide excellent service.
Sr Customer service associate
First Source Advantage
Mumbai, Maharashtra
07.2018 - 10.2019
Worked for fast paced collection environment and grew my skills
Customer Service Agent
Intelenet
Mumbai, Maharashtra
11.2017 - 06.2018
Customer Service Representative
Ashrafi Tours and Travels, Interglobe, services Ltd
10.2014 - 11.2017
- Main access area: Ticket booking, holiday package designing 5
- Worked with
Security Officer
06.2013 - 09.2014
- Access control of aircraft, frisking of passengers on SLPC, Hold surveillance, aircraft surveillance.
Customer Service Agent
Livewel Aviation Services Pvt Ltd
10.2011 - 03.2013
- Main responsibilities: Check –in, Arrivals, Departures, Clearance.
Education
High School - Commerce
K.G Mittal College of Commerce and Arts
Mumbai 07.2008 - 04.2009
St. Judes School
Mumbai 06.2006 - 02.2007
Skills
PERSONALINFORMATIONDate of Birth: -01st July 1991Marital Status: -Married
Interests
Timeline
Resident Expert
Encore Capital Group, Solution
11.2019 - Current
Sr Customer service associate
First Source Advantage
07.2018 - 10.2019
Customer Service Agent
Intelenet
11.2017 - 06.2018
Customer Service Representative
Ashrafi Tours and Travels, Interglobe, services Ltd
10.2014 - 11.2017
Security Officer
06.2013 - 09.2014
Customer Service Agent
Livewel Aviation Services Pvt Ltd
10.2011 - 03.2013
High School - Commerce
K.G Mittal College of Commerce and Arts
07.2008 - 04.2009
St. Judes School
06.2006 - 02.2007