Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

IMRAN SHAIKH

BPO
Mumbai,MUM

Summary

To seek a challenging and responsible position in a large and professional organization where I will have the opportunity to make a positive contribution to business growth and to achieve a personal development and careeradvancement, where it would strongly help in motivating my capabilities to fully prove my worth.

Overview

11
11
years of professional experience
1
1
year of post-secondary education
1
1
Language

Work History

Resident Expert

Encore Capital Group, Solution
Delhi, Delhi
11.2019 - Current
  • 2
  • Worked with First source
  • Maintained energy and enthusiasm in fast-paced environment.
  • Worked with customers to understand needs and provide excellent service.

Sr Customer service associate

First Source Advantage
Mumbai, Maharashtra
07.2018 - 10.2019

Worked for fast paced collection environment and grew my skills

Customer Service Agent

Intelenet
Mumbai, Maharashtra
11.2017 - 06.2018

Customer Service Representative

Ashrafi Tours and Travels, Interglobe, services Ltd
10.2014 - 11.2017
  • Main access area: Ticket booking, holiday package designing 5
  • Worked with

Security Officer

06.2013 - 09.2014
  • Access control of aircraft, frisking of passengers on SLPC, Hold surveillance, aircraft surveillance.

Customer Service Agent

Livewel Aviation Services Pvt Ltd
10.2011 - 03.2013
  • Main responsibilities: Check –in, Arrivals, Departures, Clearance.

Education

High School - Commerce

K.G Mittal College of Commerce and Arts
Mumbai
07.2008 - 04.2009

St. Judes School
Mumbai
06.2006 - 02.2007

Skills

PERSONALINFORMATIONDate of Birth: -01st July 1991Marital Status: -Married

Interests

Listening music, playing cricket and singing

Timeline

Resident Expert

Encore Capital Group, Solution
11.2019 - Current

Sr Customer service associate

First Source Advantage
07.2018 - 10.2019

Customer Service Agent

Intelenet
11.2017 - 06.2018

Customer Service Representative

Ashrafi Tours and Travels, Interglobe, services Ltd
10.2014 - 11.2017

Security Officer

06.2013 - 09.2014

Customer Service Agent

Livewel Aviation Services Pvt Ltd
10.2011 - 03.2013

High School - Commerce

K.G Mittal College of Commerce and Arts
07.2008 - 04.2009

St. Judes School
06.2006 - 02.2007
IMRAN SHAIKHBPO