Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Imtiaz Kalani

Orlando

Summary

As a Product Manager with a strong background in healthcare, I am excited about the opportunity at Oshi Health. With over 18 years of experience spanning product, sales, client onboarding, and operations, I have successfully led initiatives to improve the user experience and ultimately revenue. My expertise in health technology has enabled me to improve the lives of patients and clinicians alike. With an entrepreneurial spirit I am adept at aligning cross-functional teams towards achieving a common goal, which has allowed me to deliver high impact products that generate positive ROI. I am eager to bring my passion for improving healthcare to Oshi Health to launch patient centric products which will ultimately increase patient signups.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Senior Product Manager

Optum Home & Community
Orlando
06.2021 - Current
  • Direct product roadmap for proprietary EMR, aimed at increasing clinician efficiency with a budget of $7 million, by collaborating with engineers, clinical operations, finance, compliance, and strategy teams.
  • Consistently leverage user feedback, NPS scores, product analytics, and A/B testing to deliver high-quality feature enhancements.
  • Serve as a voice for patients, clinicians, and care teams by advocating for user-centric solutions to business problems.
  • Led cross-functional teams of engineers, clinical operations, and data scientists to launch an AI-powered clinical decision support product, which boosted revenue by $24 million.

Product Manager

GoHealth
Chicago
02.2019 - 05.2021
  • Boosted patient sign-ups for Medicare Advantage plans, which increased revenue by $14 million by launching new product features based on patient and sales-agent feedback.
  • Defined and implemented a product roadmap for the under-65 health insurance marketplace by collaborating with marketing, finance, sales, engineering, and analytics, which improved conversions by 15%.
  • Consistently sought patient and user feedback to improve the user experience of health insurance marketplace sites.

Product Manager

NextCapital
Chicago
04.2018 - 02.2019
  • Mobilized cross-functional teams to win new business, which increased assets under management by $2 billion through strategic product offerings targeted at retirement plan managers.
  • Established a go-to-market and P&L strategy for a direct-to-consumer IRA management product.

Senior Manager, Sales Engineering

Networked Insights
Chicago
10.2015 - 04.2018
  • Collaborated with the Business Development, Account Management, Product, and Marketing teams to identify, sell to, and win $25 million in new business.
  • Promoted to Sales Engineering due to business acumen.
  • Managed a team of two product support analysts to ensure the timely resolution of product issues.
  • Collected detailed metrics for product enhancement requests to influence product roadmap priorities.

Product Training Analyst

Enova International
Chicago
02.2013 - 10.2015
  • Handpicked by executive leaders to launch three direct-to-consumer personal and business loan lines of business.
  • Emerged as the winner of an innovation competition and launched a fraud reduction platform, resulting in $2 million in revenue.
  • Conducted onboarding training for over 300 sales agents, supporting domestic and international personal and business loan products.

Product Training and Implementation Analyst

BNY Mellon
Lake Mary
06.2007 - 06.2012
  • Boosted assets under management by $100 billion by leading cross-functional implementation teams to onboard new clients.
  • Served as a go-to consultant for technology and business operations to win new business.

Education

Masters - Health Informatics

Northwestern University
Chicago, IL
05.2022

Bachelors - Finance

University of Central Florida
Orlando, FL
06.2007

Certifications - AI in Healthcare

Massachusetts Institute of Technology
06.2023

Skills

  • Design thinking
  • Product analytics
  • Product analytics tools
  • A/B testing
  • User experience strategy
  • User experience design

Certification

AI in Healthcare, Massachusetts Institute of Technology, 03/01/23, 06/01/23

Timeline

Senior Product Manager

Optum Home & Community
06.2021 - Current

Product Manager

GoHealth
02.2019 - 05.2021

Product Manager

NextCapital
04.2018 - 02.2019

Senior Manager, Sales Engineering

Networked Insights
10.2015 - 04.2018

Product Training Analyst

Enova International
02.2013 - 10.2015

Product Training and Implementation Analyst

BNY Mellon
06.2007 - 06.2012

Masters - Health Informatics

Northwestern University

Bachelors - Finance

University of Central Florida

Certifications - AI in Healthcare

Massachusetts Institute of Technology
Imtiaz Kalani