Highly organized and detail-oriented administrative professional offering 7 years of experience coordinating office operations and special projects with high degree of efficiency. Resourceful and adaptive team leader with expertise in project management, financial tracking, customer relationship management and marketing. Results-oriented strategic planner seeking to leverage background into leadership role.
Overview
8
8
years of professional experience
15
15
years of post-secondary education
Work history
Area Sales Lead
Repos Energy India Pvt Ltd
Odisha , India
2024.04 - Current
Analysed sales reports to identify trends and update strategies.
Optimised sales methods to best engage, acquire and retain customers.
Oversaw planning and execution of targeted sales and marketing strategies.
Developed marketing plans to support department strategies.
Supported front-line sales teams with well-coordinated administrative operations.
Customized promotional strategies to meet needs of different clients, products and services.
Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
Area In-charge
Dynapac Road Construction India Pvt Ltd
Kolkata
2020.01 - Current
I Started my Carrier as an ASE (Area Service engineer) and handled Nepal Aftermarket business & also handled the dealer service team
Hand on Experience in Soil Compacter, Tandem Rollers, Pavers, PTR, & LCC (Light Compaction Equipments)
Customer interaction & Proper service support to the customer
Coordination with HO team for proper Parts support to Customer & Dealer
Handel Site Projects (GR infra Project Ltd, Panipat& Samali, Andhra Pradesh),Panvel Airport Project
Working as an Area Sales Engineer for Pan Odisha handling Dealer Sales team & Market development
Managed client communications by answering phones and corresponding through email
Liaised directly with customers to meet needs and maintain satisfaction
Coordinated communications between various departments to schedule meetings and keep company informed on critical matters.
Service Engineer
Suchita Millenium Project Pvt Ltd
Durgapur
2016.04 - 2019.12
Handled Site projects (Mahalaxmi Infracontact Ltd, Durgapur Steel Plant) Hand On experience in Excavator Machine (EC140 To EC750) Identified and resolved technical problems by conducting thorough inspections and assessments
Provided customers with regular feedback on service requests and performed off-site corrective and preventive maintenance.
Education
Diploma in Automobile Engineering - Automobile Engineering
Jadavpur University
Kolkata, West Bengal
2001.04 - 2016.01
High School Diploma -
Santragachi Keadarnath Institution
Howrah, West Bengal
Skills
Project coordination
Handling Dealer Team
Strategic decision-making
Relationship Management
Business development
Marketing strategy development
Languages
Bengali
Hindi
English
Timeline
Area Sales Lead
Repos Energy India Pvt Ltd
2024.04 - Current
Area In-charge
Dynapac Road Construction India Pvt Ltd
2020.01 - Current
Service Engineer
Suchita Millenium Project Pvt Ltd
2016.04 - 2019.12
Diploma in Automobile Engineering - Automobile Engineering