Shubham Rajput

• Developed and implemented sales strategies for regional market growth.
• Managed relationships with key clients to enhance customer satisfaction.
• Maintained relationships with existing clients to ensure their satisfaction with products and services offered.
• Analyzed sales data to determine areas of improvement for the organization.
• Led, coached and developed employees to achieve sales goals.
• Identified new business opportunities through market research and analysis.
• Utilized customer relationship management software to maintain records of customer activities and networking opportunities.

Site Engineer

• Executed cooling tower installation, commissioning, and troubleshooting at client sites.
• Supervised project execution while ensuring quality and safety standards.
• Performed inspection, testing, and preventive/corrective maintenance of cooling towers.

Sales and Service Engineer

• Developed and maintained strong relationships with industrial clients.
• Prepared technical and commercial quotations and handled price negotiations.
• Managed enquiries, tenders, and customer data using SAP ERP.
• Coordinated project execution with production, service, and site teams.
• Handled after-sales service, complaint resolution, and technical support.
• Followed up on payments and maintained long-term customer relationships.
• Generated new business opportunities while managing existing key accounts.
• Handled enquiries, tenders, and customer data in SAP ERP to streamline sales processes.
• Provided technical support for a variety of sales system products, including installation, maintenance, and upgrades.
• Identified potential opportunities for additional product and service sales through analysis of customer feedback and usage patterns.
• Maintained knowledge of current industry trends in order to provide the most up-to-date solutions for customers' needs.
• Provided technical guidance during client meetings when discussing proposed solutions or modifications related to existing sales systems.
• Managed multiple concurrent projects while ensuring timely completion of each task within established budget constraints.
• Assisted customers with troubleshooting and resolving service-related issues.
• Delivered technical support for sales system products, ensuring successful installation, maintenance, and upgrades.
• Analyzed customer feedback and usage patterns to uncover opportunities for additional product and service sales.