Hi, I’m
Ipshita Chakraborty
Senior CLM Specialist (KYC)
Kolkata
Summary
- Compliance & Operations professional with 5+ years of experience across Banking, Insurance and Aviation.
- Expertise in AML/KYC, CDD/EDD, risk assessment, stakeholder management, audits, regulatory compliance and operational excellence.
- Proven track record in delivering quality outcomes, reducing TAT and supporting high-risk corporate portfolios.
Overview
3
Languages
8
years of professional experience
Work History
HSBC Electronic Data Processing Pvt. Ltd.
CLM Specialist
09.2022 - Current
Job overview
- Conduct end-to-end CDD/EDD reviews for high-risk corporate clients, ensuring AML and regulatory compliance.
- Prepare intelligence reports, analyze corporate structures and mitigate financial crime risks.
- Maintain high-quality KYC profiles with strong ownership of complex case investigations.
- Collaborate with Relationship Managers, Compliance teams and stakeholders to resolve escalations.
- Selected for CLM tool UAT testing, identifying workflow enhancements and process efficiencies.
TATA AIA Life Insurance
Branch Operations Executive
05.2019 - 09.2022
Job overview
- Supported underwriting through risk reviews, credit checks and preliminary assessments.
- Executed KYC verification and fraud-prevention controls for premium customer portfolios.
- Managed audits, governance controls and grievance resolution with zero major audit findings.
- Handled branch financial operations, reporting, vendor coordination and procurement activities.
Jet Airways India Ltd.
Customer Service Assistant
04.2018 - 05.2019
Job overview
- Managed passenger check-in, ticketing and identity verification in compliance with aviation regulations.
- Coordinated station logistics, transport operations and asset management as SPOC.
- Resolved customer issues and supported baggage operations while maintaining service standards.
Education
M.A.K.A.U.TKolkata, India
Bachelor of Business Administration (BBA)
01.2017
University Overview
GPA: 73
Skills
AML and KYC compliance
Change data delivery (CDD)
Financial crime compliance
Compliance management
Stakeholder engagement
Audit compliance
Underwriting assistance
Process enhancement
User acceptance testing
Microsoft Excel proficiency Advanced data analysis Spreadsheet management
Conflict resolution
Vendor management
Timeline
CLM Specialist
HSBC Electronic Data Processing Pvt. Ltd.
09.2022 - Current
Branch Operations Executive
TATA AIA Life Insurance
05.2019 - 09.2022
Customer Service Assistant
Jet Airways India Ltd.
04.2018 - 05.2019
M.A.K.A.U.T
Bachelor of Business Administration (BBA)