Irengbam Monisha Devi
Summary
Results-driven Branch Head known for productivity and efficient task completion. Specialize in strategic planning, team leadership, and financial management. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and team coordination. Ready to leverage skills to drive success and growth.
Overview
14
14
years of professional experience
Work History
Branch Head
Sanfort Preschool
Imphal
06.2017 - Current
- Developed strategies to increase strength and improve parents satisfaction levels.
- Collaborated with organizations on projects or initiatives .
- Disciplined employees to encourage compliance with organisation’s policies and procedures.
- Trained both teaching and non teaching staff on latest teaching techniques also how to deal with children in different situations which inturn resulted in the staff’s overall personality development .
- Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
- Reviewed inventory levels to ensure an adequate supply of merchandise was available at all times.
- Assigned duties to employees and examined work for accuracy, neatness and timeliness.
Administrative Manager
City hospital and Research center
Imphal
12.2012 - 12.2016
- Organized and maintained documents, files and records.
- Automated office operations to optimize accounts payable and receivable, Patients correspondence and data communications.
- Identified and solved problems to enhance management and business direction.
- Monitored office supplies to replenish needed inventory before depletion.
- Collaborated with IT personnel on projects that would improve overall workflow processes.
- Coordinated with executive staff to ensure deadlines were met in a timely manner.
- Oversaw complex office support, managing records database, and organizing contracts.
Assistant Manager-Account Management
NetCore solutions pvt ltd
Mumbai
12.2010 - 11.2012
- Analyzed client data and identified opportunities for growth.
- Maintained accurate records of all customer interactions in the CRM system.
- Monitored industry trends and made recommendations for changes in strategy accordingly.
- Managed a portfolio of clients, developing tailored digital marketing strategies to meet business objectives and enhance brand visibility across online channels.
- Led the planning, execution, and optimization of digital marketing campaigns resulting in increase in client’s customer engagement and ROI.
- Delivered monthly performance reports, conversion rates, and provided actionable insights to clients.
- Acted as the primary point of contact for clients, leading regular meetings to discuss campaign performance, suggest improvements, and update strategies as needed.
- Collaborated with internal teams (designers, copywriters, data analysts) to ensure seamless campaign execution and alignment with client goals.
- Managed and optimized advertising budgets , ensuring maximum impact while adhering to financial constraints.
- Successfully handled multiple client accounts simultaneously, maintaining high levels of client satisfaction and achieving maximum client retention rate.
Education
MBA - Marketing
Balaji Institute of International Business
PuneBachelor of Science - Information System And Management
Hindustan College of Arts And Science
ChennaiSkills
- Staff development
- Operations management
- Business development expertise
- Relationship building and management
Languages
English
Proficient
C2
Hindi
Proficient
C2
Manipuri
Proficient
C2
Timeline
Branch Head
Sanfort Preschool
06.2017 - Current
Administrative Manager
City hospital and Research center
12.2012 - 12.2016
Assistant Manager-Account Management
NetCore solutions pvt ltd
12.2010 - 11.2012
MBA - Marketing
Balaji Institute of International Business
Bachelor of Science - Information System And Management
Hindustan College of Arts And Science