ISHAN SHARMA
Jaipur
Summary
Dynamic Area Sales Manager with a proven track record at AXIS BANK LTD, excelling in driving personal loan growth and team engagement. Proficient in SFDC and skilled in relationship building, I consistently exceed sales targets while fostering a motivated team environment. Passionate about leveraging digital solutions to enhance business processes and customer experiences.
Overview
12
12
years of professional experience
Work History
Area Sales Manager
AXIS BANK LTD
JAIPUR
01.2024 - Current
- Overseeing personal loans for salaried individuals and professionals up to 40 lacs across multiple locations including Jaipur, Alwar, Bhiwadi, and Dausa in Rajasthan.
- Leading 46 branches with a team of 4 sales managers, along with 28 relationship officers.
- Generating personal loan business from branches, connectors, and digital channels.
- Successfully delivering incremental volumes month-on-month through offline and online channels while keeping territory aligned on pricing and cross-selling (CASA with MDAB and insurance penetration).
- Acting as a catalyst for the team to ignite new ideas and solutions for the team and channel partners, leading to a highly engaged and motivated team.
- Driving and leading smooth business operations through the successful adoption and penetration of digitization of business processes, while also motivating, educating, and training teams towards implementing the digitizing journey and processes (FTR, Prefios, TAT, etc.)
- Continuous training for teams and channel partners on product processes, policies, and digital processing is necessary to keep them updated and equipped with knowledge and technology to remain better, more relevant, and competitive.
Area Sales Manager (Channel and Direct Team Sales)
Cholamandalam investment And Finance Company Ltd
Jaipur
08.2023 - 12.2023
- Managed multiple locations across Rajasthan, driving sales of unsecured retail assets.
- Established long-term business growth through strong DSA channel relationships.
- Increased sales by training and motivating direct team of five RMs and three ROs.
- Encouraged cross-selling initiatives to enhance revenue through relationship building.
- Developed effective pipelines, leveraging marketing and sales strategies to boost profitability.
- Attracted new clientele by providing prompt service and developing customer relationships.
- Assisted channel partners with authentic business practices while ensuring compliance with loan norms.
- Monitored team performance and analyzed sales data to optimize strategies for success.
Territory Manager
IDFC FIRST Bank
Jaipur
01.2020 - 10.2023
- Responsible for enrich loan proposals to credit team for approval and get them disbursed in customer ac with in given TAT for personal loans and business loans.
- Continuously achieved or exceeded monthly sales targets by proactively visiting dsa offices for sourcing and going the extra mile to achieve client needs.
- Handling locations like Sikar, Bhiwadi, Alwar and Jaipur for PL and BL.
- End to end responsible for resolving customer quarries.
- Ensure to check all documents of customers provided for personal loan.
- Assist channel partners for authentic business and timely trained them for current norms for loans.
- Working and specializing in software like Finone and SFDC.
- Regularly monitored territory sales with Salesforce, ensuring targets were on track to achievement and adapting where required.
Deputy Manager
Axis Bank Ltd
Jaipur
02.2018 - 01.2020
- Handling team of 13 executives(off roles) and around 10 external channel partners for personal loan proposals.
- Responsible for all audit/quality related queries and end to end process of data management of personal loans.
- Responsible for process management and procedure improvement and management of TAT.
- Ensure to provide product related and kyc related training to entire team and channel partners.
- Responsible for handling all quarries of customers related to personal loan and their complaints related to process.
- Management of entire data of personal loan, maintaining of daily MIS of customers.
Deputy Manager
Kotak Mahindra Prime Ltd
Jaipur
03.2017 - 02.2018
- Managing relationship with branches, new car dealers and DSA channels for new car loans.
- Proposing cases to credit team for approval with complete required documents.
- Ensure to take daily product and policy training to team for improving quality of loan proposals.
- Preparing MIS for daily logins, approved, rejected and disbursed cases.
- Giving motivational training to underperforming executives so that they can improve their performance.
Credit Manager
HDFC Bank Ltd
Jaipur
08.2015 - 03.2017
- Responsible for decision of loan proposals for new car loan and used car loans.
- Authorized for sanctioning loans up to 9 lac rs in new car as well as in used cars.
- Monitoring non starters/ cheque bounce trends, maintain adequate knowledge of channel partners and their sourcing pattern.
- Responsible of all KYC related issues facing by team.
- Maintaining positive relationship with new car dealers and sales agents.
- Regular training session for other teams like sales/operations/collection for smoothing of loan process.
- Reviewed accounts for signs of fraud and non-payment issues.
FINANCIAL ANALYST
DBOI GLOBAL SERVICES PVT LTD
Jaipur
06.2013 - 08.2015
- Ability to assess Management Requirements and work accordingly to improve the Customer Experience.
- Have a Pro-Active Approach and a Business Orientation Thought-Process with a proven ability to prioritize and manage conflicting stress areas.
- In July '13, Awarded For 'Team of the month' - Q3 (September '13) for excellent leadership skills & utmost utilization of the available resources to maximize efficiency.
- Instrumental in the preparation of MIS, required for management decision making.
- Working closely with other internal teams (Like onshore SME /US Compliance/Business Engineering & Sales) to deliver the best services to our clients.
- Responsible for conducting various training sessions for various sub-processes, applications usage etc within KYC processes of the bank.
- Identify information that can be accessed through public sources thereby reducing dependence on Sales Team and make the Team Self Reliant.
Education
MBA - Finance & Marketing
Jaipur National University
Jaipur04.2013
Bachelor of Commerce -
University of Rajasthan
Jaipur04.2011
Skills
- SFDC
- BPM
- Sales One
- CustomerEye
- MS Word
- PowerPoint
- Excel
Personal Information
Date of Birth: 06/05/89
Timeline
Area Sales Manager
AXIS BANK LTD
01.2024 - Current
Area Sales Manager (Channel and Direct Team Sales)
Cholamandalam investment And Finance Company Ltd
08.2023 - 12.2023
Territory Manager
IDFC FIRST Bank
01.2020 - 10.2023
Deputy Manager
Axis Bank Ltd
02.2018 - 01.2020
Deputy Manager
Kotak Mahindra Prime Ltd
03.2017 - 02.2018
Credit Manager
HDFC Bank Ltd
08.2015 - 03.2017
FINANCIAL ANALYST
DBOI GLOBAL SERVICES PVT LTD
06.2013 - 08.2015
MBA - Finance & Marketing
Jaipur National University
Bachelor of Commerce -
University of Rajasthan
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