Summary
Overview
Work History
Education
Skills
Websites
Certification
Key Business Impact
Disclaimer
Timeline
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ISHIKA GOEL

Pune

Summary

Dynamic professional with a proven track record at Kinetic Green Energy, excelling in loan product management and stakeholder engagement. Spearheaded digital loan journey optimization, enhancing credit adoption and reducing bounce rates. Adept at developing KPI dashboards and fostering partner relationships, driving significant growth in underserved markets.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Manager – Commercial & Pricing

Kinetic Green Energy & Power Solutions Ltd.
Pune
09.2025 - Current
  • Led digital loan journey optimization across NBFC and dealer channels, improving approval TAT, reducing documentation friction, and enabling a hassle-free credit experience for end customers.
  • Drove payment cycle optimization by aligning payout structures, EMI schedules, and partner communication playbooks, reducing bounce and delinquency risk while improving net revenue realization.
  • Developed end-to-end loan lifecycle dashboards tracking sourcing, approval, disbursement, repayment, and recovery, enabling leadership to pinpoint conversion drop-offs and bounce risk points.
  • Collaborated with Product, Risk, and Tech teams to implement automation and digital-first workflows for onboarding, credit checks, and post-disbursement servicing, enhancing overall process efficiency.
  • Supported growth and utilization campaigns with NBFC partners, improving credit adoption across EV buyer segments through targeted communication strategies.
  • Coordinated cross-functional stakeholders to deliver fintech transformation projects on time, ensuring alignment and engagement across teams.

Sales Manager

Ecofy Finance Pvt. Ltd.
Delhi NCR
12.2023 - 08.2025
  • Owned a ₹25 Cr lending portfolio, driving sustained utilization through customer cohorting, targeted nudges, and campaign-led activation strategies.
  • Onboarded and managed 40+ dealer and institutional partners, enhancing digital loan sourcing and credit adoption in underserved markets.
  • Improved collection and bounce rate performance by 15% through payment cycle redesign, reminder automation, and partner governance models.
  • Streamlined end-to-end loan lifecycle processes with Risk, Product, and Tech teams, minimizing manual intervention and accelerating turnaround times.
  • Developed conversion funnel dashboards tracking CTA clicks, approval rates, disbursement success, and repayment behavior to optimize digital user journey.
  • Led a 12-member growth and operations team, strengthening execution discipline and executive reporting.

Management Trainee – EV Division

Piaggio Vehicles Pvt. Ltd.
Maharashtra
09.2022 - 06.2023
  • Enabled EV category expansion strategy through dealer engagement, NBFC alignment, and tracking of portfolio performance.
  • Produced weekly MIS and profitability reports that identified pricing impact, conversion gaps, and regional performance trends.
  • Reduced partner TAT by 20% via process mapping and credit workflow optimization.

Education

MBA - Marketing & Sales

Chitkara University
Rajpura Punjab
05-2023

B.Sc. - Physics

Panjab University
Chandigarh
05-2021

Skills

  • Loan product management
  • Credit growth strategy
  • Payment cycle reduction
  • Funnel optimization
  • KPI dashboards
  • Cohort analysis
  • Partner & Lender Relationship Management
  • Marketing Campaigns
  • Risk Assessment
  • Stakeholder management
  • Executive communication

Certification

  • MySQL for Data Analytics & Business Intelligence
  • Google Fundamentals of Digital Marketing

Key Business Impact

  • ₹25 Cr digital lending portfolio scaled through optimized user adoption, utilization campaigns, and partner-led sourcing
  • 40+ dealer and lender partners onboarded, expanding credit access across Tier 2/3 markets
  • +20% conversion uplift via CTA, funnel, and journey optimization across sourcing to disbursement
  • +15% reduction in bounce and delinquency risk through payment cycle redesign and automated reminders
  • Sustained ₹2–2.5 Cr/month run-rate driven by utilization-focused growth strategies and portfolio governance

Disclaimer

I hereby declare that the information provided is true to the best of my knowledge

Timeline

Assistant Manager – Commercial & Pricing

Kinetic Green Energy & Power Solutions Ltd.
09.2025 - Current

Sales Manager

Ecofy Finance Pvt. Ltd.
12.2023 - 08.2025

Management Trainee – EV Division

Piaggio Vehicles Pvt. Ltd.
09.2022 - 06.2023

MBA - Marketing & Sales

Chitkara University

B.Sc. - Physics

Panjab University
ISHIKA GOEL