Summary
Overview
Work History
Education
Skills
Timeline
Core Competencies'
Travelling, WaterSports (JetSki, River rafting)
Generic

Ishwinder Singh

Senior Lead Business Analyst And Product Owner
New Delhi

Summary

12 years of experience as a Business Analyst, 7 as Product Owner and Product Manager and 1 year and 8 month experience in AI

  • Results-driven Business Analyst/Product Owner with expertise in navigating complex projects across diverse domains. Skilled in diagnosing organizational strengths and weaknesses, providing targeted recommendations for improvement. Collaborates with teams to conduct research and deliver innovative insights, while adapting to evolving client needs with strategic solutions.

Overview

15
15
years of professional experience

Work History

Sen Business Analyst and PO

DITSTEK Innovations
2024.05 - Current

AI led transformation of SDLC process using GHCP, Clade code and MS 365 Copilot.

Supported projects in BFSI domain to enhance service delivery.

Defined core work areas to streamline team efforts and enhance productivity.

Managed insurance sales via platforms, focusing on rate sheet and product updates for vehicles and riders.

API links

Sen Lead Business Analyst cum PO

Birlasoft Ltd.
2023.10 - 2024.05

Worked in BFSI domain for re-insurance giant of Swiss Market

Financial market reinsurance and reports via Power BI.

Updates for MS 365 Dynamics

Technical Project Manager

Kanini Software Solutions
2023.08 - 2023.10

US Healthcare

Cinic and Patient Mangement App and website

Design Huddle boards and Patient portals and HMIS

Sen Business Analyst

Civica India Pvt. Ltd.
2021.10 - 2023.08

Remote

Senior Lead Business Analyst

BFSI domain - UK Pensions

Move the Legacy app to latest Web app based on Blazor

Project Manager/Lead B.A

SSS Syber Tech. Pvt. Ltd.
2021.05 - 2021.10

Set processes within the Org

Shift of Legacy system to Web.

E-com

FMCG

Project Management

Business Analyst/PM

Analec Infotech Pvt. Ltd.
2019.12 - 2021.04

BFSI Domain

Worked for building Investment Banking CRM

Silverlight reports

Conference management system

South East asian - Singapore and Malaysian clients - M&A, PE and VC from Analec Insights CRM

Business Analyst/PM

SakshemIT Solutions Pvt. Ltd.
2018.12 - 2019.12

Business Analyst/PM

Ziphertech
2016.09 - 2018.11
  • Client location: Flontshop.com; Mumbai, India

Junior Business Analyst

Ziphertech
2015.09 - 2015.09
  • Client location: Flontshop.com; Mumbai, India

Technical Support Assistant

Wipro
2014.09 - 2015.05

Sales Manager

Guru Tractors
2013.07 - 2014.06

Sales Executive

Guru Tractors
2011.07 - 2013.06

Education

B. Tech - Mechanical

R.I.M.T
Mandi Gobindgarh, Punjab, India
2014-07

Skills

Claude Code and GHCP

Automated AI processes

Agile Scrum methodology

Agile tools

Software development lifecycle

Business and functional documentation

Test case analysis

Client presentations

Timeline

Sen Business Analyst and PO

DITSTEK Innovations
2024.05 - Current

Sen Lead Business Analyst cum PO

Birlasoft Ltd.
2023.10 - 2024.05

Technical Project Manager

Kanini Software Solutions
2023.08 - 2023.10

Sen Business Analyst

Civica India Pvt. Ltd.
2021.10 - 2023.08

Project Manager/Lead B.A

SSS Syber Tech. Pvt. Ltd.
2021.05 - 2021.10

Business Analyst/PM

Analec Infotech Pvt. Ltd.
2019.12 - 2021.04

Business Analyst/PM

SakshemIT Solutions Pvt. Ltd.
2018.12 - 2019.12

Business Analyst/PM

Ziphertech
2016.09 - 2018.11

Junior Business Analyst

Ziphertech
2015.09 - 2015.09

Technical Support Assistant

Wipro
2014.09 - 2015.05

Sales Manager

Guru Tractors
2013.07 - 2014.06

Sales Executive

Guru Tractors
2011.07 - 2013.06

B. Tech - Mechanical

R.I.M.T

Core Competencies'

  • Requirements Engineering & Backlog Management - AI-Augmented Requirements Elicitation: Orchestrated Microsoft Copilot 365 to synthesize complex, cross-functional stakeholder workshops and interview transcripts into structured BRDs, FRDs, and user stories, accelerating documentation delivery cycles.
  • Product Strategy & Agile Delivery - Precision Acceptance Criteria Generation: Utilized Claude to systematically uncover edge cases and generate comprehensive, Gherkin-compliant (Given-When-Then) acceptance criteria, significantly reducing post-release defects.
  • GenAI-Driven Rapid Prototyping: Accelerated product discovery by leveraging advanced generative AI tools to instantly transform functional requirements into interactive wireframe concepts and mockups, cutting time-to-concept in half.
  • Automated Sprint Orchestration: Automated sprint health monitoring, task lists, and predictive risk logs by deploying Microsoft Copilot 365 to mine agile lifecycle management tools, facilitating highly data-driven sprint planning and retrospectives.
  • Technical Alignment & SDLC Optimization
  • Codebase-Informed Business Analysis: Embedded Claude Code and GitHub Copilot into the analysis workflow to trace code architecture and query backend systems, effectively bridging the communication gap between business vision and complex engineering execution.
  • AI-Assisted Technical Elicitation: Utilized CLI-based AI agents to analyze structural codebase patterns and identify legacy system constraints, ensuring 100% technical feasibility before passing requirements to development teams.
  • Quality Assurance & Risk Mitigation
  • Intelligent Test Coverage Optimization: Partnered with QA teams to auto-generate exhaustive functional, regression, and negative test matrices directly from AI-refined product specifications, ensuring absolute testing coverage.
  • Proactive Issue Resolution: Streamlined blockages and bug tracking by leveraging AI text summaries to instantly categorize, prioritize, and route system issues to appropriate engineering squads.
  • Data-Driven Executive Reporting: Engineered high-impact client reports and data visualizations using Copilot 365 analytics, translating dense product execution data into strategic business outcomes for executive leadership.

Travelling, WaterSports (JetSki, River rafting)

I love going to new places.

Recently I have been to Rishikesh and enjoyed River rafting.

Been to Nainital and did boating and to Goa to ride Jet-Ski.

Ishwinder SinghSenior Lead Business Analyst And Product Owner