J Suresh
Chennai
Summary
Proven Associate Relationship Manager at Bajaj FinServ Health Ltd, adept in relationship building and effective customer communication. Excelled in identifying growth opportunities and enhancing client satisfaction, leading to increased engagement levels. Skilled in solution management and loans, consistently developed strategies to attract and retain customers, leveraging strong analytical and interpersonal abilities.
Overview
4
4
years of professional experience
Work History
Associate Relationship Manager
Bajaj FinServ Health Ltd
Chennai
03.2023 - Current
- Conducted regular meetings with customers to review account performance and discuss potential opportunities for improvement.
- Identified opportunities for cross-selling products and services based on individual customer needs.
- Served as a liaison between senior management and clients when resolving complex issues or disputes.
- Am Handling Locations rest of Chennai
Relationship Manager
Bajaj alliance Life insurance
Chennai
11.2020 - 11.2022
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Identified customer needs, developed customized solutions, and provided knowledgeable advice.
- Conducted regular client meetings to assess progress, discuss opportunities for growth, and address any concerns.
- Provided ongoing support throughout the sales cycle by responding promptly to inquiries, resolving issues, and following up on requests in a timely manner.
- Evaluated customer feedback to identify areas of improvement in products or services offered.
- Collaborated with internal teams to develop strategies that would increase customer engagement levels.
- Developed strategies to attract new customers while retaining existing ones.
- Generated reports regarding customer interactions, performance metrics, revenue goals.
Education
Bachelor of Science - Mathematics
ORGN Govt Her Sec School
Redhills, Thiruvallur Tamilnadu 08-2020
Skills
- Training and mentoring
- Effective customer communication
- Solution management
- Relationship building and management
- Loans
- Written and verbal communication
Personal Details
Name: J. Suresh
Father's Name - N. Joseph
DOB: 05/19/2000
Sex- Male
Religion - Hindu
Nationality - Indian
Marital Status - Single
Languages: Tamil and English
Timeline
Associate Relationship Manager
Bajaj FinServ Health Ltd
03.2023 - Current
Relationship Manager
Bajaj alliance Life insurance
11.2020 - 11.2022
Bachelor of Science - Mathematics
ORGN Govt Her Sec School
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