Dynamic operations leader with extensive experience at Amazon Logistics, excelling in channel management and logistics optimization. Proven track record in enhancing partner performance and driving cost efficiencies. Skilled in team leadership and effective communication, successfully managing over 18,000 daily shipments while ensuring compliance and operational excellence.
Led operations at four EDSP stations, managing over 18,000 shipments daily with focus on SLA adherence and cost optimization.
Successfully launched new delivery stations, executing pincode movements without service disruption.
Drove partner performance across critical KPIs including FDPS, DOT, HFR, DEA, and Scan Compliance.
Managed partner transitions and DA onboarding for both new and existing stations.
Implemented route optimization initiatives, enhancing efficiency while reducing cost per shipment.
Collaborated with cross-functional teams on network planning and capacity forecasting to ensure compliance alignment.
ISO 2200 Auditor and Lead Auditor Course, Mumbai
RTW launch for AMZL station, Launched RTW global routing engine for AMZL, encompassing process training and enhancing productive output., 61 Days