Dynamic sales assistant motivated to offer superior customer service in specialised retail spaces. Embodies brand mission and values to promote ethos and drive revenue. Excellent client relationship-building skills.
Overview
11
11
years of professional experience
Work history
Store Manager
XYZ
Delhi
04.2021 - Current
In implementing sales programmes that resulted in 40% revenue growth
Operated store POS system to process daily cash and credit card transactions with 100% accuracy
Stocked, replenished and organised shelves to ensure consistent lev of product availability.
Junior Sales Advisor
Walmart
London
01.2020 - 01.2021
Exceeded sales targets for newly launched swimwear collection by 4 through strategic product placement and visual merchandising
Fostered and maintained excellent customer relationships, boosting client retention rate from 70% to 90% within 8 months
Interacted and engaged with customers, providing guidance and exp advice to influence purchase decision.
Sales Assistant
Decathlon
London
01.2018 - 01.2019
Sales Associate
Ikea
London
07.2012 - 01.2018
Implemented customer service training programme, improving gues satisfaction score by 50% within 6 months
Developed new shop floor layout to improve customer flow, reducing waiting times by 10 minutes per customer
Managed store capacity to ensure consistent compliance with Covid- regulations.