To be involved in work where I can utilize skill and creatively involved with system that effectively contributes to the growth of organization.
Overview
2
2
Languages
12
12
years of professional experience
Work History
Senior executive customer relations
Sundaram Finance Ltd
Chitradurga
05.2022 - Current
Used car and new car finance with proper field investigation
New SCV and used SCV finance
60 dpd and npa follow-up
Cash handling with EMI follow up
Approaching customer for loan and to share all our products details
Insurance Finance, Tyre finance, SCL loans
Resolved customer issues in a timely manner.
Developed solutions to address customer complaints.
Supported sales team members to drive growth and development.
Collected deposits or payments and arranged for billing.
Participated in regular meetings with other departments.
Responded to customer concerns and implemented changes to accounts to resolve issues.
Provided detailed information about products and services.
Team Leader
Helping Hand Foundation
Dharwad
05.2021 - 05.2022
Approaching donors and promoting organization with presentation
Event management
Assessed market trends and competitor strategies to inform team direction and focus.
Determined consumer needs to provide products and services appealing to larger market.
Established clear team goals aligned with company objectives, tracking progress regularly.
Facilitated training sessions for new employees on company policies and procedures.
Custodian manager
Secure Value India Pvt ltd
Hubli
10.2015 - 02.2021
Daily physical cash auditing and cash reporting
Approaching several banks for ATM maintenance over the City and Out of City
Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Identified needs of customers promptly and efficiently.
Worked with cross-functional teams to achieve goals.
HR Assistant
Deshpande Foundation
Hubli
10.2014 - 06.2015
Periodic Interviews and employee reviews, Employee engage activities
Mail communications as per Annual HR calendar
Monthly Reports: MIS Report, Staff Payroll and Attendance
Documentation Process: KYC and NOC Process, Employee Personal Data
Processed onboarding paperwork for new hires and rehires.
Organized company-wide events, including team buildings and annual parties.
Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
Prepared materials and reports for compliance audits.
Updated HR databases with employee changes in position, salary, and personal information.
Education
Bachelor of Business Administration - Commerce
A.S.S College of Commerce
GadagBetageri, Karnataka
01-2014
Pre University - Commerce
Govt PU College
Dharwad
01-2011
SSLC -
Govt High School
Lakshmeshwar
01-2010
Skills
Leadership and Management
Communication and Presentation
Quick learning and adaptability
Issue resolution
Product knowledge
Loan processing
Team management
Sales support
Cost reduction
Projects And Social Activities
2nd Prize in B-plan, Research on steel industry costing
Employee satisfaction project, At Clarks Inn Hotel, Gadag
Water Bowls to Birds, Social activity at Lakshmeshwar, 02/2017 to 05/2017, 350 Bowls dedicated for birds during Summer with help of Lakshmeshwar people
Bring your own Bag, Social activity at Lakshmewar, 05/2017, Motto is decrease plastic uses
Got 3rd prize for Idea olympics presentation conducted by Management 01/2025
Hobbies and Interests
Engaging with environment saving activities.
Disclaimer
I hereby declare that, the particulars furnished above are true to the best of my knowledge and belief., Lakshmeshwar, Jagadish
Additional Professional Course
2nd Prize in B-plan, Research on steel industry costing
Employee satisfaction project, At Clarks Inn Hotel, Gadag
Water Bowls to Birds, Social activity at Lakshmeshwar, 02/2017 to 05/2017, 350 Bowls dedicated for birds during Summer with help of Lakshmeshwar people
Bring your own Bag, Social activity at Lakshmewar, 05/2017, Motto is decrease plastic uses
Got 3rd prize for Idea olympics presentation conducted by Management 01/2025
Personal Information
2nd Prize in B-plan, Research on steel industry costing
Employee satisfaction project, At Clarks Inn Hotel, Gadag
Water Bowls to Birds, Social activity at Lakshmeshwar, 02/2017 to 05/2017, 350 Bowls dedicated for birds during Summer with help of Lakshmeshwar people
Bring your own Bag, Social activity at Lakshmewar, 05/2017, Motto is decrease plastic uses
Got 3rd prize for Idea olympics presentation conducted by Management 01/2025
Senior Team Lead- Customer Success (Business Analyst) MIS-BPO, Sales IT, TMO& Customer Success at HEPL-A CAVINKARE GROUP COMPANYSenior Team Lead- Customer Success (Business Analyst) MIS-BPO, Sales IT, TMO& Customer Success at HEPL-A CAVINKARE GROUP COMPANY