Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jagadeesh Kumar

Jagadeesh Kumar

PMO / Scrum Master
Chennai

Summary

Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows.

Overview

11
11
years of professional experience

Work History

PMO/Scrum Master

Cognizant Technology Solutions
01.2022 - Current
  • Developed and maintained multiple JIRA dashboards to track release progress, defect trends, and delivery timelines, ensuring leadership visibility into release health.
  • Conducted data analysis on defect reports across environments, driving timely resolution through structured follow-ups with QA and development teams.
  • Oversaw end-to-end release and defect tracking, identifying risks, and implementing mitigation strategies that improved release predictability.
  • Facilitated war room sessions and Go/No-Go calls, enabling informed decision-making on high-severity issues.
  • Published post-release reports and performance summaries, highlighting KPIs, blockers, and continuous improvement opportunities.
  • Championed agile best practices by coaching POCs, developers, and testers on effective JIRA usage and agile processes.

Scrum Master/Senior Product Expert

FULL Creative Pvt Ltd
01.2018 - 01.2022
  • Coordinated with the Dev team and Product Owner through sprint meetings.
  • Facilitated and organized project planning, daily stand-up meetings, reviews, retrospectives, sprints, release planning, and other Scrum-related meetings.
  • Coaching team members on Agile principles, providing general guidance on the methodology, and working with cross-functional teams to satisfy stakeholders' requirements.

Catalog Associate

Amazon Development Centre India Pvt. Ltd
01.2015 - 01.2018
  • Partnered with stakeholders to gather requirements, facilitating order management and vendor support.
  • Collaborated with vendors and cross-functional teams to execute product feature implementations within sprints.

Education

Bachelor of Arts - Computer Applications

SRM University
01.2015

Skills

  • JIRA
  • Smartsheet
  • ServiceNow
  • Microsoft Office Suite
  • Google Workspace
  • Slack & Microsoft Teams
  • Program Management
  • Agile and Scrum Practices
  • Presentation skills
  • Teamwork and collaboration
  • Continuous improvement
  • Team leadership

Timeline

PMO/Scrum Master

Cognizant Technology Solutions
01.2022 - Current

Scrum Master/Senior Product Expert

FULL Creative Pvt Ltd
01.2018 - 01.2022

Catalog Associate

Amazon Development Centre India Pvt. Ltd
01.2015 - 01.2018

Bachelor of Arts - Computer Applications

SRM University
Jagadeesh KumarPMO / Scrum Master