JAGADEESWAR REDDY APPALAREDDY
Bangalore
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Sr Associate
Headout ( Tourlandish Online Ventures Limited)
Bangalore
03.2022 - Current
- Improved customer service feedback scores through outstanding service.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained responsibility for all inquiries, concerns and complaints, resolving matters effectively and to satisfaction of customers.
- Managed schedules, customer service and project planning.
- Deployed analytical and creative techniques to reach compelling results and create solutions.
- Gathered requirements from stakeholders and developed initial scope.
- Conducted routine and ad hoc reporting and analysis to evaluate inventory performance, diagnosing and resolving issues.
- Maintained inventory and supply levels to manage production workflows.
- Identified unproductive inventory for disposition, optimizing stock productivity.
- Recommended improvements to systems and procedures for increased productivity.
- Identified quality problems and recommended solutions.
- Collaborated with cross-functional teams to develop and execute negotiation strategies to achieve optimal pricing, service and quality.
- Assessed programs to identify risks or problems to determine appropriate responses.
Sr Compliance Associate
Amazon
Bangalore
06.2020 - 11.2021
- Utilized risk management techniques and business knowledge to improve compliance programs.
- Maintained and revised policy procedures for general operation of compliance program.
- Planned and executed compliance audits to check company policies, procedures and controls.
- Established internal controls and processes to support compliance through project management and engagement of key stakeholders.
- Tracked assignment completion to provide weekly metrics to compliance manager.
- Created and managed action plans to mitigate audit discoveries and compliance concerns.
- Monitored regulatory developments to communicate risks or opportunities to relevant groups.
- Created SOP's to minimize errors with maximum efficiency.
- Analyzing large amount of data to find patterns and helpful insights.
- Giving consistent performance along with quality.
Education
B. Tech - Electronics And Communications Engineering
PES University
Bangalore09.2020
Skills
- MS Office
- Performance Evaluations
- Customer Service
- Data Collection and Analysis
- Issue Resolution
- Program Support
- Computer Skills
- Business Strategies
- Analytical Thinking and Problem Solving
- Strong Interpersonal and Communication Skills
- Teamwork and Collaboration
- Performance Analytics
- SQL
- Power BI
- Microsoft Excel/Google sheets
- R Language
- Data Analytics
- Azure ETL
- Python
Languages
Telugu
First Language
English
Proficient
C2
Kannada
Upper Intermediate
B2
Telugu
Proficient
C2
Hindi
Upper Intermediate
B2
Timeline
Sr Associate
Headout ( Tourlandish Online Ventures Limited)
03.2022 - Current
Sr Compliance Associate
Amazon
06.2020 - 11.2021
B. Tech - Electronics And Communications Engineering
PES University