Jaganathan Venugopal
Chennai
Summary
Territory Sales Manager with a strong record at Paytm, specializing in sales strategy and team leadership. Achieved a 15% increase in team efficiency and enhanced market share through effective budget management and data-driven decisions. Focused on building robust customer relationships and driving key performance metrics for continuous growth.
Overview
19
19
years of professional experience
Work History
Territory Sales Manager
one 97 communications ltd (paytm)
chennai
06.2025 - 08.2025
- Handling team size 20 members Field Executive.
- Developed and executed strategic sales plans to enhance market share in the territory.
- Managed sales forecasts and budgets, ensuring alignment with financial targets.
- Analyzed sales data to identify areas for improvement and develop action plans.
- Resolved customer complaints promptly by providing accurate information about products or services.
Urban Team Lead
Phonepe Pvt Ltd
chennai
04.2022 - 04.2025
- Handling team size 12 members Freelancers.
- Led a team of 15 members to achieve project goals and enhance team collaboration.
- Conducted regular team meetings to discuss progress and address challenges.
- Created onboarding programs for new hires to ensure smooth integration into the team.
- Supported the manager in developing plans for future projects, initiatives and objectives.
Business Development Executive
Phonepe Pvt Ltd
chennai
07.2019 - 02.2022
- Promoted to Rular Team Leader Handling team size 16 members Freelancers.
- Executed lead generation strategies to identify and engage potential clients.
- Managed a sales pipeline to track leads and conversion rates efficiently.
- Analyzed market research data to identify trends and opportunities for growth.
Manager
Chendur Traders
chennai
04.2017 - 02.2019
- Handling Accounts and employee onboarding.
- Trained employees on additional job positions to maintain coverage of roles.
- Evaluated team performance metrics and provided constructive feedback.
- Provided leadership during times of organizational change or crisis situations.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Team Manager
Velachery Times
chennai
10.2014 - 03.2017
- Handling Advertising Marketing and Payment collections.
- Supervised daily activities of a team of 20 members, ensuring efficient workflow and productivity.
- Monitored team progress towards goals, providing necessary support to meet project deadlines.
- Managed budget allocations for projects, optimizing resource use to minimize costs.
Team Leader
Delta Services India Pvt Ltd( 3i infotech)
chennai
12.2011 - 08.2014
- Handling Sales process and Document Verification and KYC of the customer.
- Implemented process improvements that increased team efficiency by 15% through streamlined workflows.
- Monitored team performance metrics and developed action plans to address underperformance.
- Managed resource allocation to optimize team performance and meet project objectives.
- Created onboarding programs for new hires, promoting a smooth transition into the team culture.
Tele Team Leader
ICICI Bank DST
chennai
01.2008 - 11.2011
- Sales process and handling Document Verification and KYC of the customer.
- Ensured compliance with legal and regulatory requirements in all team activities.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Allocated resources effectively to ensure project completion within deadlines and budget.
Team Leader
GE Countrywide
chennai
11.2006 - 12.2008
- Handling Document Verification and KYC of the customer.
- Delegated daily tasks to team members to optimize group productivity.
- Offered training and support to keep team members motivated and working toward objectives.
- Participated in regular meetings with senior leadership to provide updates on team progress.
Education
BBA - Management
INDIAN INSTITUTE OF INTERACTION EDUCATION AND RESE
Chennai04-2022
Certificate Course (NCVT) - Electronic Mechanic
Montfort Technical institute
ChennaiDiploma - Refrigeration & Air Conditioning (DRAC)
Small Industries and Services institute
Guindy, ChennaiDiploma - Computer Application (DCA)
Indian Institute of Computer
Porur, ChennaiSkills
- Sales strategy and market analysis
- Budget management
- Customer relationship management
- Performance metrics
- Team leadership
- Problem solving
- Data-driven decision making
- Training and onboarding
- Time management
- Deal closing
- Territory and account management
- Market and competitive analysis
Accomplishments
- Gained confidence in interacting with internal and external customers.
- Improved Business Partnering skills.
- Gained exposure to Team handling and customer query handling skills.
- Received good feedback from internal and external customers for quality work.
- Provided ideas that led to process improvements.
- Gained exposure to BPO and IT operations.
Disclaimer
I, hereby solemnly declare that the above information is true and correct to the best of my knowledge and nothing has been concealed or distorted.
Languages
- Tamil
- English
- Tamil
Personal Information
- Father's Name: V Venugopal
- Date of Birth: 05/31/83
- Gender: Male
- Marital Status: Married
Timeline
Territory Sales Manager
one 97 communications ltd (paytm)
06.2025 - 08.2025
Urban Team Lead
Phonepe Pvt Ltd
04.2022 - 04.2025
Business Development Executive
Phonepe Pvt Ltd
07.2019 - 02.2022
Manager
Chendur Traders
04.2017 - 02.2019
Team Manager
Velachery Times
10.2014 - 03.2017
Team Leader
Delta Services India Pvt Ltd( 3i infotech)
12.2011 - 08.2014
Tele Team Leader
ICICI Bank DST
01.2008 - 11.2011
Team Leader
GE Countrywide
11.2006 - 12.2008
BBA - Management
INDIAN INSTITUTE OF INTERACTION EDUCATION AND RESE
Certificate Course (NCVT) - Electronic Mechanic
Montfort Technical institute
Diploma - Refrigeration & Air Conditioning (DRAC)
Small Industries and Services institute
Diploma - Computer Application (DCA)
Indian Institute of Computer