Jagjyot Oberoi

(Product Associate/Team Lead - Jun 2024 to Mar 2025)

• Led the development of two new B2B applications from scratch as the Product Owner, aligning solutions with business objectives and regulatory needs.
• Directed cross-functional teams across design, development, and QA, managing three squads, and reduced delivery variance by 20% through structured sprint planning and conflict resolution.
• Overhauled the entity risk management product, implementing validation logic and a configurable UI, significantly improving investigative workflows.
• Introduced structured sprint processes for the design team as lead, provided design flows, and ensured consistency in UX across all modules.
• Designed and implemented a unified Case Manager module, integrating it across all applications to streamline case management processes, and enhance overall functionality.
• Spearheaded a website overhaul from scratch (PageSpeed score improved from 64 to 96), resulting in a 30% boost in conversions.
• Led the execution of Single Sign-On (SSO), centralized login, and audit features across modules to enhance platform security.
• Authored detailed user documentation, internal training material, and onboarding guides to improve customer experience, and reduce support overhead.
• Participated in client demos, implementation calls, and internal knowledge transfers, closing feedback loops between the product, delivery, and client success teams.
• Defined the product roadmap, prioritized features, and managed backlog grooming to optimize resource utilization across teams.
• Collaborated closely with engineering, design, and QA to ensure timely delivery, usability, and cost-effectiveness in feature rollouts.

• Launched and optimized an internal procurement tool, reducing manual errors, and improving stakeholder transparency.
• Led cross-functional collaboration with IT and procurement teams, achieving a 90% adoption rate within the first quarter.
• Conducted organization-wide needs assessments and implemented automation for key workflows, enhancing decision-making and operational efficiency.
• Designed training and feedback loops to ensure continuous tool improvement based on real-world usage.
• Boosted user engagement on the Lex app by 20% through A/B testing and the implementation of user-driven features (DAU/MAU increased from 6% to 12%)
• Increased course completion rates by 45% by introducing intuitive, user-centered product features.

• Defined SaaS product roadmap and features based on user research and competitor analysis.
• Collaborated across teams to integrate feedback loops and improve user-centric design.

• Spearheaded product development, from market research to promotional execution
• Managed the entire product journey, from concept to consumer hands
• Ensured precision in product listings for website launch readiness
• Designed engaging graphics in Canva for dynamic marketing initiatives
• Crafted and polished product narratives, ensuring brand voice uniformity online
• Functioned as the pivotal e-commerce liaison for seamless product showcases
• Orchestrated SEO-optimized social media drives for heightened brand visibility
• Created compelling content for blogs and socials, tailored to Khadi Essentials' ethos
• Analyzed data metrics to steer the content direction and gauge campaign resonance
• Curated editorial calendars for consistent content flow
• Collaborated with influencers to magnify marketing resonance and reach.

• Managed work assignments with accountability
• Maintained sales records for Cable and Broadband services within assigned regions
• Devised and executed strategies to enhance marketing efforts.

• Supported the network operations center (NOC) in monitoring connections and configuring networks
• Collaborated with network engineers on optimizing switch and router configurations.