JAGMOHAN
NEW DELHI
Summary
To Be Part Of Aviation Industry With The Aim Of Providing Customer Services And Satisfaction With Added Value To The Customer’s Money. To Provide Hassle Free, Safe And On Time Performance Services. To Be A Member Of Learning Organization Following Team Building Spirit With Interpersonal Dynamics.
Overview
21
21
years of professional experience
Work History
Assistant Duty Manager
Bird Flight Services
01.2017 - 01.2026
- Worked With Bird Flight Services As A Assistant Duty Manager In Flight Operations & Reservation And Ticketing From 2017 To Jan 2026
Duty Officer
Celebi
01.2016 - 06.2017
- Worked With Celebi As A Duty Officer In Reservation And Ticketing & Flight Operations From 2016 To Jun 2017.
Duty Officer
Cambata Aviation Pvt. Ltd
12.2012 - 04.2016
- Worked With Cambata Aviation Pvt. Ltd As Duty Officer In Reservation And Ticketing, MHB And International Transfers From December 2012 To April 2016
Sr.Customer Service Executive
Klm Royal Dutch Airlines, Northwest Airlines/ Delta Airlines And Airfrance C/O (Das)
02.2005 - 12.2012
- Worked For Klm Royal Dutch Airlines, Northwest Airlines/ Delta Airlines And Airfrance C/O (Das) As A Sr.Customer Service Executive In Reservation And Ticketing From February 2005 To December 2012
Assistant Supervisor
Cambata Aviation
- 01.2008
- Worked As An Assistant Supervisor With Cambata Aviation Handling Agent For Klm Royal Dutch Airlines, Etihad Airways And Cosmic Airlines For 7 Months.
Ticketing Counter Handling Agent
Onkar International Pvt Ltd
- 01.2007
- Worked As An Ticketing Counter Handling Agent For 1 Year 6 Months With Onkar International Pvt Ltd (Iata Agents) All International Airlines, Software - Amadeus And Galileo
Customer Service Executive
Onkar Travels (Gsa) Japan Airlines
- 01.2006
- Worked As An Cse (Customer Service Executive ) For 1 Year With Onkar Travels (Gsa) Japan Airlines - Connaught Place, Software—Abacus
Education
B.A (P) -
IGNOU
10+2 - undefined
IGNOU
10TH - undefined
UP BOARD
Skills
Done 4 Months Ticketing Course From YMCA
Completed CRS Amadeus (Central Reservation System) Course From BIRD WINGS
Completed CRS GALILEO Course From GALILEO INDIA – Connaught Place
Completed CRS ABACUS Course From ABACUS Office Connaught Place
Completed Assist Training From KLM Royal Dutch Airlines
Completed Air France –KLM Flying Blue Award Ticket Training
Completed CRS CORDA Course From AMSTERDAM
Completed CRS Amadeus (Altea) From KLM ROYAL DUTCH AIRLINES
Completed DGR Training From Air France
Workplace safety
Team building expertise
Crisis management
PERSONAL PROFILE
DATE OF BIRTH : 11th November 1980 FATHER NAME : RAJ KISHORE NATIONALITY : INDIAN
NATURE OF RESPONSIBILITY
- Reservation & Ticketing in AMADEUS and CORDA
- Baggage Handling - Lost & Found, DPR in CODECCO
- All DGCA work such as filing in Summer/Winter Schedule, Non Schedule flights And Code share flights.
- Service control checklist of TICKET COUPON.
- Monthly stats of ticketing
- Handled EMBARKATION and DISAMBARKATION FORMALITIES of MD-11 and 777-200 at RAMP and send the flight on time as per ground time.
- CHECK IN passengers through CORDA
- PAX RECONCILATION at boarding gate.
Timeline
Assistant Duty Manager
Bird Flight Services
01.2017 - 01.2026
Duty Officer
Celebi
01.2016 - 06.2017
Duty Officer
Cambata Aviation Pvt. Ltd
12.2012 - 04.2016
Sr.Customer Service Executive
Klm Royal Dutch Airlines, Northwest Airlines/ Delta Airlines And Airfrance C/O (Das)
02.2005 - 12.2012
Assistant Supervisor
Cambata Aviation
- 01.2008
Ticketing Counter Handling Agent
Onkar International Pvt Ltd
- 01.2007
Customer Service Executive
Onkar Travels (Gsa) Japan Airlines
- 01.2006
10+2 - undefined
IGNOU
10TH - undefined
UP BOARD
B.A (P) -
IGNOU