Summary
Overview
Work History
Education
Skills
Certification
Timeline

Jagrit Sarma

Gurgaon

Summary

Results-driven professional with 2+ years of experience in Project and Product Management, specializing in Agile methodologies and strategic planning. Successfully delivered 27+ web, mobile, and ERP projects valued at Rs. 3 Cr, achieving a 22% funnel realization rate and boosting customer satisfaction by 20%. Skilled in developing project plans with 90% adherence to deadlines, reducing scope creep by 45%, and leading cross-functional teams. Expertise in stakeholder communication, fostering collaboration, and aligning product strategies with organizational goals, driving a 30% increase in market competitiveness. Strategic oversight to drive successful project outcomes and foster client trust.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Senior Associate Project Manager

EMB Global
04.2025 - Current
  • Drove account growth from ₹25L to ₹1.3Cr within 6 months, achieving over 5x revenue expansion.
  • Managing a total funnel value of Rs.3.5 Cr worth of high value enterprise accounts.
  • Owned end to end delivery roadmaps, ensuring project milestones meet without compromising quality or timelines.
  • Built a robust change request management process to track scope changes and optimize delivery timelines.
  • Introduced new quality control checkpoints and delivery standards, leading to improved client satisfaction and repeat business.

Associate Delivery Manager

EMB Global
04.2023 - 03.2025
  • Delivered over 27 web, mobile, and ERP projects with a total funnel value of Rs.2 Cr, consistently realizing 30% of a Rs.60L monthly average funnel through efficient execution.
  • Streamlined scope and stakeholder management, resulting in zero escalations in 93% of deliveries.
  • Identified and executed cross-sell opportunities, generating additional revenue, including a record single cross-sell worth Rs.60L.
  • Improved customer satisfaction by refining UI/UX in key projects, leading to an average of +8.5NPS score and zero service refunds.

Operations Associate

EMB Global
01.2023 - 03.2023
  • Set up processes for the Operations Team, improving team bandwidth by 25% and reducing errors by 40%.
  • Maintained, analyzed, and automated data/processes for over 400 projects, cutting manual effort by 40%.
  • Enhanced visibility into team performance using Dashboards by up to 30%, enabling more informed decision making.
  • Involved in quantitative analysis to increase forecasting precision.

Education

Bachelor of Technology (B.Tech) - CSE with AI&ML

Vellore Institute of Technology, Chennai
01.2023

Skills

  • Scrum
  • Agile
  • Waterfall
  • Jira
  • Sheets/Excel
  • Zoho Projects
  • SQL
  • Software Development Lifecycle
  • Financial management
  • Data analytics
  • Adaptability
  • Project Scheduling
  • Stakeholder Management
  • Leadership
  • Scope Management
  • Problem-Solving
  • Cross-Functional Team Management
  • Time-Management

Certification

  • Google Project Management Professional Certificate

Timeline

Senior Associate Project Manager - EMB Global
04.2025 - Current
Associate Delivery Manager - EMB Global
04.2023 - 03.2025
Operations Associate - EMB Global
01.2023 - 03.2023
Vellore Institute of Technology - Bachelor of Technology (B.Tech), CSE with AI&ML
Jagrit Sarma