Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jagriti Sharma

Analyst
Delhi

Summary

Reliable professional with experience in optimizing administrative and operational processes. Proven ability to manage multiple projects and prioritize tasks to meet deadlines. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Analyst

DXC Technology Noida
11.2021 - Current
  • Optimizing insurance claim processes, managing agent communications, handling change requests, ensuring precise tax reporting, and maintaining accurate journal entries are all part of expertise
  • Successfully navigated migration processes and taken charge of addressing client queries via email
  • Daily quality checks are routine to uphold operational accuracy at solid 100%
  • Beyond that, actively involved in assessing process knowledge and providing comprehensive training to new team member.
  • Lead comprehensive training for new team members, ensuring their seamless integration and contributing to both immediate success and long-term team growth

Senior Associate

Wipro Pvt. Ltd
11.2018 - 09.2020
  • Timely processing of health insurance claims requests, ensuring efficiency and responsiveness
  • Conducted training sessions for new employees, sharing comprehensive insights into processes and procedures to equip them for success
  • Actively contributed to enhancement of claim processing accuracy by implementing quality assurance measures
  • Collaboration with team members was key aspect of approach, streamlining communication and optimizing overall workflow

Process Associate

Genpact
04.2017 - 09.2018
  • Oversee client shares, purchases, and fund transfers based on requests
  • Conduct daily data handling and document scanning for efficient transaction processing
  • Address missing client information promptly, proceeding upon approval from onshore team

Education

BBA -

Guru Gobind Singh Indraprastha University
04.2001 -

Higher Secondary
05.2013

Secondary School
05.2011

Skills

    Process Enhancement

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Certification

Digital marketing

Timeline

Digital marketing

07-2023

Analyst

DXC Technology Noida
11.2021 - Current

Senior Associate

Wipro Pvt. Ltd
11.2018 - 09.2020

Process Associate

Genpact
04.2017 - 09.2018

BBA -

Guru Gobind Singh Indraprastha University
04.2001 -

Higher Secondary

Secondary School

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