Sivachandran J
Finance Analyst | Order to Cash (O2C) Process | Expertise in AR Cash Applications
Chennai
Summary
Results-driven Analyst with over 4 years of experience managing end-to-end Order to Cash (O2C) operations, including accounts receivable, billing, invoicing, and financial reporting. Proven ability to collaborate with cross-functional teams and global clients to streamline processes, enhance cash flow, and maintain high levels of client satisfaction. Known for a proactive, detail-oriented approach and strong communication skills that support accurate, timely decision-making.
Adept at handling large volumes of complex data to identify trends and recommend strategies that drive business performance. Recognized for aligning system capabilities with business goals and introducing innovative solutions to improve operational efficiency. Committed to delivering results through continuous improvement and technology-driven enhancements.
Overview
8
8
years of professional experience
39
39
years of post-secondary education
2
2
Languages
Work History
Analyst
HCL Technologies
02.2022 - Current
- Managed invoice generation, remittance tracking, and AR follow-ups from Day 1 of aging.
- Handled debit/credit memos and maintained remittance receipts for client accounts.
- Created and analyzed MBR (Monthly Billed Report) and WBR (Weekly Billed Report).
- Validated invoices and coordinated with clients and offshore delivery teams to resolve discrepancies.
- Contributed to improving cash flow and reducing DSO through process optimization.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Increased efficiency by streamlining data analysis processes and implementing automation tools.
Senior Account Executive
SAGE IT
02.2021 - 01.2022
- Facilitated accurate invoice generation and timesheet verification with consultants.
- Managed AR collections, debit/credit memos, and remittance processing.
- Maintained MIS reports to support business insights and senior leadership reviews.
- Served as a liaison between clients and internal teams for timely issue resolution.
Campus Manager
Score Campus
11.2018 - 12.2019
- Oversaw daily operations, event management, and social media engagement at campus level.
- Tracked operational budgets and handled administrative expenses efficiently.
- Established partnerships with other educational institutions, promoting collaboration and shared resources for mutual benefit.
- Evaluated departmental performance metrics to identify areas needing improvement or growth opportunities.
Admin & Audit Executive
VMCA
12.2017 - 06.2018
- Organized office operations, payroll processing, and audit documentation.
- Monitored clerical activities and maintained expense tracking reports.
- Supported HR functions and administrative compliance tasks.
Education
Bachelor of Commerce (B. Com) -
Sathyabama University
Chennai, India 04.2001 - 01.2017
Higher Secondary (State Board) - State Board-Senior Secondary Examination
Nellai Nadar Matriculation Higher Secondary School
04.2001 - 01.2014
Secondary School (State Board) - Secondary Examination Conducted By State
Nellai Nadar Matriculation Higher Secondary School
Chennai, India 04.2001 - 01.2012
Skills
Order to Cash (O2C) Process Management
Accomplishments
Independently processed and billed over 500+ customer accounts, ensuring 100% accuracy and timely delivery within strict monthly deadlines.
Recognized by management for handling high-volume billing during peak cycles without compromising on quality or compliance.
Successfully resolved multiple escalations by coordinating with internal teams (collections, AR, sales) and ensuring client satisfaction.
Played a key role in training and mentoring new team members, reducing onboarding time by 30%.
Ensured compliance with SOX and internal audit requirements by maintaining proper documentation and process adherence.
Timeline
Analyst
HCL Technologies
02.2022 - Current
Senior Account Executive
SAGE IT
02.2021 - 01.2022
Campus Manager
Score Campus
11.2018 - 12.2019
Admin & Audit Executive
VMCA
12.2017 - 06.2018
Bachelor of Commerce (B. Com) -
Sathyabama University
04.2001 - 01.2017
Higher Secondary (State Board) - State Board-Senior Secondary Examination
Nellai Nadar Matriculation Higher Secondary School
04.2001 - 01.2014
Secondary School (State Board) - Secondary Examination Conducted By State
Nellai Nadar Matriculation Higher Secondary School
04.2001 - 01.2012
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