Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Hi, I’m

MADHU SINGH

Analyst II
Hyderabad
MADHU SINGH

Summary

Analyst II – Financial & Revenue Operations with 8+ years of experience supporting global Accounts Receivable, Order-to-Cash processes, and financial close activities. Strong background in revenue-related reconciliations, billing analysis, bad debt provisioning, and month-end/quarter-end support across international regions. Experienced in partnering with Sales Operations, Finance, and Collections teams to ensure accurate billing, customer account reconciliation, and compliance with internal revenue policies.

Skilled in advanced Excel and SQL-driven financial analysis to improve DSO, reduce aging balances, and enhance reporting accuracy. Recognized for driving cross-functional process improvements, strengthening internal controls, and supporting audit readiness in fast-paced, global environments.

Overview

11
years of professional experience
2
Certifications

Work History

EA Sports (Electronic Arts Games India Pvt. Ltd)

Analyst II, Accounts Receivable
01.2017 - Current

Job overview

  • Led cross-functional initiatives to streamline Accounts Receivable and financial operations processes, improving efficiency, accuracy, and alignment with global controllership standards.
  • Collaborated with Sales Operations, Finance, and Collections teams to ensure accurate billing, customer account reconciliation, and timely resolution of revenue-related discrepancies.
  • Supported revenue reporting and financial close processes by performing AR reconciliations, aging analysis, bad debt provisioning, and balance sheet reviews for the Europe region.
  • Assisted with month-end and quarter-end close activities, including preparation and validation of revenue-related journal entries and variance analysis.
  • Conducted detailed financial data analysis using advanced Excel (Pivot Tables, VLOOKUP/XLOOKUP, Power Query) and SQL to improve DSO, forecast accuracy, and reporting reliability.
  • Contributed to strengthening Order-to-Cash (O2C) workflows by identifying process gaps, mitigating risks, and implementing scalable process improvements.
  • Prepared documentation, reconciliations, and supporting schedules for internal and external audits, ensuring compliance with internal accounting policies and governance standards.
  • Developed and standardized SOPs, KPIs, and process documentation to enhance reporting consistency, internal controls, and operational transparency across global teams.
  • Served as a key stakeholder liaison, providing financial insights, performance metrics, and operational updates to senior leadership.
  • Designed and facilitated training programs to improve team capability, system adoption, and process compliance.
  • Recognized with multiple Spot Stock Awards (Q4 FY19 & Q4 FY21) for delivering measurable improvements in financial operations and driving process excellence.

Amazon India Pvt. Ltd.

Internship
01.2015 - 01.2016

Job overview

  • Handling Customer Queries Over Phone for UK Region.
  • Amazon is a multinational technology company focusing on e-commerce, cloud computing, digital streaming, and artificial intelligence.

Education

Osmania University

MBA from Human Resources – PGRRCDE
01-2022

University Overview

Osmania University - St. Ann's College for Women

Bachelor's Degree from Psychology, English Literature & Political Science
01-2017

University Overview

Skills

Revenue & Order-to-Cash (O2C):

Accounts Receivable Management Billing & Invoicing Review Customer Account Reconciliation Deferred Revenue Tracking Revenue Reporting Support DSO & Aging Analysis Bad Debt Provisioning Contract & Deal Review Support Audit Readiness

Financial Close & Compliance:

Month-End & Quarter-End Close Support Journal Entry Preparation Balance Sheet Reconciliations Internal Controls & SOX Support Governance & Policy Compliance

Data & Financial Analysis:

Advanced Microsoft Excel (Pivot Tables, XLOOKUP/VLOOKUP, Power Query) SQL Forecasting & Variance Analysis KPI & Metrics Tracking Revenue & AR Reporting

Systems & Tools:

MS Office Suite Power BI / Tableau JIRA Confluence

Process Improvement:

Revenue Process Optimization O2C Workflow Enhancement Reporting Automation Global Stakeholder Collaboration

Certification

Executive Program In Product Management (XLRI) - 2023/09/38418

Interests

Yoga - Certified Trainer, Avid Reader, Volunteering

Timeline

Analyst II, Accounts Receivable
EA Sports (Electronic Arts Games India Pvt. Ltd)
01.2017 - Current
Internship
Amazon India Pvt. Ltd.
01.2015 - 01.2016
Osmania University - St. Ann's College for Women
Bachelor's Degree from Psychology, English Literature & Political Science
Osmania University
MBA from Human Resources – PGRRCDE
MADHU SINGHAnalyst II