Accurate Senior Analyst with exceptional teamwork, leadership and communication skills. Over 10+ years of experience working on large-scale projects as well handling daily operational requests. Exceptional technical understanding to meet project deadlines.
Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
Mentored junior analysts, fostering professional development while enhancing overall team performance.
Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
Increased overall profitability by identifying inefficiencies within existing systems and implementing necessary changes.
Investigated system issues and implemented resolutions to reduce downtime.
Nurtured strong working relationships with clients, ensuring their needs were met while exceeding expectations on deliverables.
Championed data-driven decision making by transforming raw data into actionable intelligence for key stakeholders.
Improved company efficiency with development of key performance indicators and tracking metrics.
Initiative in yearly, semi-annually, quarterly billing activities for Europe and South African entities.
Strong hold on salesforce (SFDC) and NetSuite applications.
Being a part of testing and most of the results were moved to live periodically.
Major contribution on EPP (Early pay program) to get revenue in advance.
Multiple reports and pivot's are shared to Billing, Revenue, Sales team on daily basis.
Process Analyst (Invoicing and SCM)
Cresc Datasoft Pvt. Ltd
09.2019 - 04.2022
Hands on Experience in order execution, billing, invoicing, and WMS
Issuing credit memo upon material damage
Issuing ticket for re-fund upon stakeholder’s approval
Converting Quote to PO
Sending invoice journal report on daily basis to stakeholders
Creating Terms and Non-Terms account for new customers
Generating factor and no factor assignments EOD, Monthly and Quarterly
Keeping track of all POD’s for Invoicing
Worked on Procurement to Pay cycle (P2P)
From the time material is required to time it is shipped and payment is made to vendor
Knowledge of managing returns and rejections professionally & promptly with suppliers
Planning of production, inventory control
Provided process training and mentoring new joiners
Extensive knowledge of coordinating all of the entities involved in supply chain.
Sales Associate (Invoicing and SCM)
MSI Services Private Limited
12.2014 - 08.2019
Assist in the development, writing and approval of SOP’s to enhance business processes
Experience in order execution, billing, invoicing, and WMS
Converting Quote to PO
Sending invoice journal report on a daily basis to stakeholders
Develop effective and collaborative relationships with internal business partners and locations, including attending planning and review meetings
Handling customer inquiries in the areas of product information attributes, ordering procedures, special order information, pricing, quote information, shipping, orders status & Lead Time
Root Cause Analysis (RCA) for errors, complaints & incidents to enhance performance
Standardized processes by bridging process gaps among the peers & stakeholders
Testing in-house applications.
Education
SSLC -
Kendriya Vidyalaya RWF Yelahanka
Bengaluru
PUC - undefined
SJRC College
BBA - undefined
CV RAMAN University
Skills
Procurement Process
Accomplishments
I was confirmed as a SPOC and took-over all the adoc activity of raising invoices for the real estate/ Sub tenant across globe within 6months of joining and
Promoted to the position of Invoicing specialist in one-year time period for exceptional organizational skills and exceeding KPIs by 70%.
Got promoted from the level-3 Associate to Process Analyst.
Recognized for 100% attendance and time keeping for 2 financial years and awarded.
Honored for demonstrated a high level of initiative from Management.
Gratitude from the end customers/vendors in multiple occasions for curated service.
Cut data processing time to 20% by building macros and automation.
Personal Information
Father's Name: Venkatappa.P
Date of Birth: 05/23/88
Nationality: Indian
Languages
English
Hindi
Kannada
Telugu
Disclaimer
I hereby declare that the above furnished details are true to the best of my knowledge.
Principal HR Business Partner & India HR Head at Finastra Software Solutions (India) Pvt. LtdPrincipal HR Business Partner & India HR Head at Finastra Software Solutions (India) Pvt. Ltd