JAI KUMAR SINGH

NEW DELHI

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

year of professional experience

Work History

Technical Support Executive

Teleperformance Pvt Ltd India

Gurugram

07.2023 - Current

Tested and evaluated new technology for potential use in the business.
Developed and maintained customer relationships through effective communication and problem solving skills.
Diagnosed hardware and software issues on various platforms such as Windows, Mac OS X and Linux operating systems.
Resolved technical queries related to product features, functionality, installation and configuration of software applications.
Conducted remote sessions using remote access tools to investigate system errors.
Assisted customers with troubleshooting network connectivity issues on their computers or other devices.

Education

BBA - Port Management

Srinivas Institute of Management And Commerce

Mangalore, Karnataka

05-2022

Skills

Customer Relationship Management (CRM)
Operating systems

Technical Troubleshooting
Training and mentoring

Affiliations

Gaming
Indoor sports or games
Cricket
Travelling

Languages

Hindi

First Language

English

Proficient (C2)

Kannada

Advanced (C1)

Tulu