JAI PRAKASH VISHWAKARMA
Operation and Maintenance Manager (Telecom Industry)
Jaipur
Summary
Versatile and experienced Senior Manager with expertise in Operations and Project Management. Excels at strategically planning, implementing, and overseeing key improvements that drive business growth and enhance efficiency. Successfully cultivates an open culture that fosters the free exchange of information, enabling teams to collaborate effectively and achieve exceptional results. Eagerly seeks new professional challenges with a growth-oriented company that values innovation and continuous improvement.
Overview
26
26
years of professional experience
Work History
Senior Manager (Operations)
Summit Digitel Infrastructure Ltd
07.2021 - Current
- Led daily operational activities, ensuring minimal downtime and operational continuity, and adherence to SLAs by 99.99%
- Directed preventive and corrective maintenance schedules, enhancing equipment uptime and reliability, and reducing operational disruptions.
- Managed a team of engineers and technicians, fostering a productive environment through targeted training, goal setting, and performance feedback
- Cultivated enduring relationships with stakeholders and clients to secure repeat business.
- Implemented and developed operational standards, policies and procedures.
Senior Manager (Telecom)
Trusine Electronics Pvt Limited
11.2020 - 06.2021
- Led utility deployment for 320 sites across PAN India, including Okhla Data Center and TNG sites, ensuring seamless operations and compliance with safety standards
- Supervised the installation of IIMS units and procured T&M equipment, enhancing infrastructure reliability and operational efficiency
- Analyzed daily progress reports, resolved customer-related issues, and coordinated final site acceptance with Airtel officials, achieving project goals within contractual timelines
CMP Lead
Tata Communications Transformation Services
12.2019 - 06.2020
- Conducted preventive and corrective maintenance within SLA for DG, AC, SMPS, UPS, and Battery Bank, ensuring 99.99% uptime and reliability
- Optimized energy usage and monitored power and diesel consumption, reducing Opex by 10% through strategic initiatives
- Managed resources, materials, and vendors to address operational gaps, enhancing operational efficiency and achieving KPIs and SLAs
Sr. Manager (Operations)
International Genesis Technology Nepal Pvt. Ltd.
06.2018 - 09.2019
- Managed 4 Data Centers, ensuring minimal downtime and operational continuity, achieving 99.99% uptime by conducting preventive and corrective maintenance within SLA for DG, AC, SMPS, UPS, and Battery Bank
- Led cross-functional teams, fostering seamless operations and compliance with safety standards, and enhancing infrastructure efficiency by optimizing core site infrastructure
- Ensured timely closure of TTs, meeting KPIs and SLAs, and validated telecom equipment space and power details for infrastructure upgrades, improving overall operational efficiency
Sr. Manager Technical (Infra & Energy)
Dishnet Wireless Limited
03.2009 - 03.2018
- Company Overview: (AIRCEL)
- Enhanced reliability of infrastructure systems, achieving uptime above 99.99% by adopting industry best practices and global standards, reducing operational disruptions
- Initiated energy management, converting over 300 sites to Green Sites, reducing the carbon footprint and Opex costs by 15%
- Managed infrastructure and services throughout their lifecycle, tracking performance and improving operational efficiency, ensuring compliance with safety standards and environmental regulations
- (AIRCEL)
Manager (Projects)
Acme Tele Power Limited
04.2007 - 03.2009
- Led the planning, execution, and delivery of Energy Management System (EMS) projects, ensuring on-time and within-budget completion, and enhancing infrastructure reliability
- Managed cross-functional teams, including engineers and technicians, optimizing resource allocation and reducing material wastage by 15%
- Utilized real-time data analytics to monitor energy consumption patterns, improving operational efficiency by 12% and ensuring compliance with industry standards
Assistant Manager - NWS
Idea Cellular Limited
04.2006 - 04.2007
- Led Electrical Operation & Maintenance for the Aligarh Cluster, ensuring high infrastructure uptime and reducing Opex by 20% through strategic electrification and fuel tracking
- Supervised the installation of electrical equipment, including earthing, power plants, and diesel generators, ensuring compliance with layouts and drawings
- Managed and trained team members on new products and troubleshooting techniques, enhancing overall team performance and operational efficiency
Asstt. Electrical Engineer
EssJay Ericsson India Pvt. Ltd.
07.2004 - 02.2006
- Company Overview: (Airtel Project)
- Led preventive maintenance of Power Plant, Battery Bank, Inverter, DG Set, and PIU, achieving 100% network uptime and preventing critical equipment breakdowns
- Directed the installation, testing, and commissioning of 380 KVA and 750 KVA DG sets, UPS systems, power plants, and LT panels, achieving 99.99% system reliability while ensuring strict compliance with safety standards
- Supervised the installation of HT power substations at the Lucknow MSC site, enhancing operational efficiency by 100% and ensuring seamless integration with existing infrastructure
- (Airtel Project)
Electrical Engineer
Acme Pumps & Power Project Limited
04.2001 - 06.2004
- Managed the installation, testing, and commissioning of electrical power equipment for BSNL telephone exchanges, including DG sets and UPS, ensuring 99.99% system reliability
- Led preventive maintenance activities, reducing downtime by 20% and enhancing operational efficiency
- Ensured compliance with safety standards and regulations, achieving zero safety incidents during the project
Electrical Supervisor
Sukalp Agencies
02.1999 - 03.2001
- Supervised installation and testing of DG Sets, Electrical Panels, and AMF panels for BSNL Telecom Project
Education
B. Tech - Electrical Engineering
CMJ University
Master - Business Administration, Operations Management
Manipal University Jaipur
11-2024
Skills
Operations Management
Vendor Management
Safety & Compliance Management
Materials Management
Team Building & Leadership
Quality Control
Strategic planning
Relationship Management
Budget Analysis
Resource allocation
Cross-functional collaboration
Data analytics
Timeline
Senior Manager (Operations)
Summit Digitel Infrastructure Ltd
07.2021 - Current
Senior Manager (Telecom)
Trusine Electronics Pvt Limited
11.2020 - 06.2021
CMP Lead
Tata Communications Transformation Services
12.2019 - 06.2020
Sr. Manager (Operations)
International Genesis Technology Nepal Pvt. Ltd.
06.2018 - 09.2019
Sr. Manager Technical (Infra & Energy)
Dishnet Wireless Limited
03.2009 - 03.2018
Manager (Projects)
Acme Tele Power Limited
04.2007 - 03.2009
Assistant Manager - NWS
Idea Cellular Limited
04.2006 - 04.2007
Asstt. Electrical Engineer
EssJay Ericsson India Pvt. Ltd.
07.2004 - 02.2006
Electrical Engineer
Acme Pumps & Power Project Limited
04.2001 - 06.2004
Electrical Supervisor
Sukalp Agencies
02.1999 - 03.2001
B. Tech - Electrical Engineering
CMJ University
Master - Business Administration, Operations Management
Manipal University Jaipur