MS Office
Jalaj Kumar
Senior Sales Officer
Ghaziabad,Uttar Pradesh
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 4-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Proven leader with excellent salesmanship, negotiation and closing skills. A supporting teammate who is always there to support physically, mentally and socially.
Overview
2
2
Languages
6
6
years of post-secondary education
4
4
years of professional experience
Work History
Senior Sales Officer
Cocreate Cloud Kitchen Pvt. Ltd.
Noida, Uttar Pradesh
10.2019 - Current
- Facilitated 40% increase in Kitchen sales over past 4 months.
- Retained 10% kitchen operators by leveraging effective negotiating skills after lockdown.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sustainable sales partners.
- Targeted new markets and increased sales 20% through proactive sales and negotiation techniques.
- Drove partner engagement and improved partner satisfaction through communication, relationship management and timely solutions.
- Average conversion rate: 100/40/15. Out of 100 leads, 40-50 are possible prospects out of which 15-20 will finally become partners.
- Planning with brand partners to strategies sales and sales growth according to the market.
- Also supported as key operations team member to execute infrastructure plannings, vendors management and issues resolving.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Presented products to clients with dynamic presentations and innovative descriptions to broaden audiences.
- Capitalized on solutions presented by CRM software to enhance lead prospecting and sales management.
- Developed SWOT analysis and executed targeted sales strategies accordingly using data-driven decision-making.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
Senior Counselor
Lotus Eduservices Pvt. Ltd. (Gateforum Franchisee)
Noida, Uttar Pradesh
12.2017 - 10.2019
- Preparing business plans for the center and implementing them.
- Preparing the sales plan to get it implemented through the team.
- Maintain Relationship with Engineering Colleges, HODs/TPOs/Principals.
- Conducting & Delivering Seminars in the colleges.
- Competitor Analysis.
- Totally responsible for after sales service.
- Timely solutions to the issues escalated.
- Responsible for achieving Sales target & Revenue Generation at the center.
- Prepare and send reports to the director on a weekly basis.
- Discussed student success strategies and development of study skills.
- Mentored students, offering advice and support on topic selection, appropriateness and academic value.
- Advised students individually and in groups on academic programs for individual interests.
- Conducted seminars, workshops, and educational presentations for enrichment opportunities for students.
- Provided comprehensive support services encompassing career and personal goals of student.
- Assisted students in selecting courses to align with interests and abilities.
- Answered student inquiries and resolved problems related to curriculum and course prerequisites.
Sales Associate
TechGeinis
Noida, Uttar Pradesh
01.2017 - 09.2017
- Developed and tested new product offerings prior to release to assist development team in bug identification.
- Configured hardware, devices and software to set up work stations for employees.
- Processed over support requests weekly for technical assistance on wide range of issues related to Software.
- Devised solutions to operations issues related to System and Software, working closely via phone, email, live chat and web teleconference.
- Retained existing clients and developed new accounts by extending high quality and efficient support service.
- Submitted service tickets for equipment maintenance requests.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues related to Software.
- Managed high levels of call flow and responded to technical support needs.
- Maintained and updated customer service database.
- Wrote and reviewed tickets to request maintenance to various types of equipment.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
Education
PGDM - Sales And Marketing Education
IMT-CDL
Meerut Road, Ghaziabad 08.2020 - Current
Bachelor of Technology - Electronics And Communication Engineering
ABESIT
Lal Kuan, Ghaziabad 08.2011 - 07.2015
Senior Secondary - PCM
Padmawat Public School
Bareilly 06.2009 - 03.2010
High School -
DDPS
Govind Puram, Ghaziabad 07.2006 - 06.2007
Skills
Sales funnel development
undefinedSoftware
CRM
Interests
Movies
Spirituality
Watching Dance and Musical reality shows
● Listening to motivational & Spiritual Audios ● Spending quality time with family.
I am a kind hearted person who cares for everyone and can't see anyone sad around me. I want to be surrounded with the people who are happy, who try always to stay happy, always thinking constructive, enjoying every moment in life either in struggle or success, because I understand that I am an average of my surroundings, that's why I listen to motivational and spiritual audios so that I can keep my self of positivity and also want that same attitude in my family members.
Timeline
PGDM - Sales And Marketing Education
IMT-CDL
08.2020 - Current
Senior Sales Officer
Cocreate Cloud Kitchen Pvt. Ltd.
10.2019 - Current
Senior Counselor
Lotus Eduservices Pvt. Ltd. (Gateforum Franchisee)
12.2017 - 10.2019
Sales Associate
TechGeinis
01.2017 - 09.2017
Bachelor of Technology - Electronics And Communication Engineering
ABESIT
08.2011 - 07.2015
Senior Secondary - PCM
Padmawat Public School
06.2009 - 03.2010
High School -
DDPS
07.2006 - 06.2007
Similar Profiles
Jennylyn SiapnoJennylyn Siapno
Business Owner at Joen's Kitchen (Cloud Kitchen)Business Owner at Joen's Kitchen (Cloud Kitchen)
RAJESH KUMARRAJESH KUMAR
Commi-i Sushi at Sushi Wave, Cloud KitchenCommi-i Sushi at Sushi Wave, Cloud Kitchen
Mythri Krishnan SreepadmaMythri Krishnan Sreepadma
Team Member at Pasta Evangelists Cloud KitchenTeam Member at Pasta Evangelists Cloud Kitchen