JAMALUDDIN AHMED SHAIK
Hyderabad
Summary
Finance Operations Specialist with 8+ years of experience in Accounts Receivable (AR), Cash Application, Billing, and Process Improvement. Proven expertise in SAP, automation tools, reconciliation, and financial operations. Strong track record in reducing unapplied cash, improving process efficiency, and supporting global business operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Finance Ops Senior Specialist (AR)
Thomson Reuters
10.2019 - Current
- Managed credit card transactions, including accurate posting and prompt refunds, ensuring compliance and customer satisfaction
- Process and apply payments (EFT, credit cards, cheques) accurately in SAP
- Reduced unapplied and unidentified cash through proactive customer follow-ups, improving cash flow accuracy
- Perform bank reconciliation and GL reconciliation daily
- Monitor SLA, TAT, and accuracy metrics across operations
- Prepared and shared daily, weekly, and monthly reports to enhance visibility and support decision-making
- Conduct audits and ensure compliance with financial policies
- Implemented automation tools to streamline processes and reduce workload.
- Optimized processes and utilized resources effectively, leading to reduced staffing requirements.
- Directed the transition of cash application processes for LATAM region, managing a team of 11.
- Achieved Hall of Fame Award in 2024, recognizing outstanding contributions and performance.
Senior Process Executive – Billing
Cognizant
11.2018 - 10.2019
- Executed billing reconciliation to identify and rectify revenue leakage
- Prepared and processed customer invoices using COSMOS tool
- Compiled billing reports to facilitate month-end activities
- Standardized processes and developed SOP documentation for consistency
Process Associate – Cash Applications
Genpact
04.2017 - 11.2018
- Processed customer payments and applied cash in SAP to ensure timely financial transactions
- Resolved payment discrepancies and customer queries, enhancing customer satisfaction
- Conducted bank and account reconciliations to maintain financial integrity
- Maintained accuracy in financial postings and reporting
Education
MBA - Finance
St. Mary’s Group of Institutions (JNTUK)
Guntur10-2016
B.Sc -
ASN Degree College
Tenali05-2013
Skills
- Accounts Receivable (AR)
- Accounts Receivable Automation
- Billing & Invoicing
- Cash Application & Reconciliation
- Bank reconciliation
- Financial reporting
- KPI management
- Process automation
- Process migration
- SAP Financials
- SAP (ERP)
- Zuora Tool
- Salesforce & Service cloud
- Problem solving
- Root-cause analysis
- Microsoft Excel & Office 365
Certification
Lean Six Sigma Yellow Belt, Thomson Reuters, 2024
Accomplishments
- Unicorn Award – Best Team Player
- Debutant of the Quarter
- Client & Leadership Recognitions
Keywords For Ats
- Accounts Receivable
- Cash Application
- SAP
- Reconciliation
- Billing
- Automation
- Financial Operations
- GL Accounting
- Process Improvement
- Reporting
- SLA
- KPI
- Banking
- ERP Systems
Timeline
Finance Ops Senior Specialist (AR)
Thomson Reuters
10.2019 - Current
Senior Process Executive – Billing
Cognizant
11.2018 - 10.2019
Process Associate – Cash Applications
Genpact
04.2017 - 11.2018
MBA - Finance
St. Mary’s Group of Institutions (JNTUK)
B.Sc -
ASN Degree College