Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Disclaimer
Timeline
Generic
James John

James John

Cyber Security Lead - Programs and Implementation
Chennai

Summary

Experienced Project Head with a strong background in information security and extensive expertise in cyber security. Skilled in SOC program management, security tools implementation, SOC operations, and cyber defense center. Over 20 years of experience in the field, including 17 years focused on cyber security programs and implementations. Successfully built SOC operation frameworks and led projects in cyber security such as day-to-day operations, end user computing security, email gateways, and security integration for cloud platforms. Holistic approach encompassing project management, design architecture, endpoint security specialization, SOC management, design review, and controls to consistently enhance security infrastructure. Seeking a challenging and progressive long-term career opportunity to contribute knowledge and creative thinking to organization's achievements.

Overview

18
18
years of professional experience
4
4
years of post-secondary education
6
6
Certifications

Work History

Deputy General Manager

TATA Communications Ltd
Chennai
02.2022 - Current
  • Heading project management portfolio - MSS (Projects focusing SIEM, Endpoints & Gateway solutions)
  • Developed and executed annual business plans, resulting in consistent revenue growth.
  • Managed multiple projects simultaneously while maintaining focus on meeting key milestones.
  • Presales engagement on design walk-through including sales pitch and RFP Responses
  • Team of Security design architects rolls up with effective engagement on design reviews for due diligence
  • Drive the end-to-end delivery forecasting and closure on MSS delivery
  • Submitting delivery dashboard with revenue aligned on service delivery
  • Process driven on Implementation approach - Day0 to Day2
  • Enhancing technical capabilities of the group to align business needs
  • In-sourced multi projects involving skills diversities and enhanced ROI
  • Built Automation story board across domains to ease productivity
  • Effective contribution throughout the life cycle of delivery until revenue realization
  • Minimized the project delivery timelines to compete global Market for selling services
  • Setting the right expectation with business consumers to maintain transparency
  • Regular weekly/Fortnight and monthly connect across internal/external stakeholders around delivery orientation
  • Effective assessment on RAID during the delivery and Project lifecycle and framing tactical/Strategic solutions
  • Submission of potential risk during Steer-co for management awareness and acceptance
  • Managing the group of 65 security professionals includes 3 domain heads

Associate Vice President

Standard Chartered Bank
Chennai
01.2019 - 02.2022
  • Steer-headed cyber programs on Building incident response capabilities from designing Business requirements for Endpoint secure tools till implementation
  • Drove digital transformation efforts within the organization, leveraging emerging technologies to streamline workflows, improve communication channels, and enhance overall productivity.
  • Collaborated with cross-functional teams to drive process improvements and innovation.
  • Delivered successful project on Threat intel with APT hunting and Indicator of Compromise correlations
  • Responsible for managing, enhancing and service improvement of Global Cyber Security - Malware Protection team
  • Designing solutions and implementation of standards to comply InfoSec policy
  • Responsible in maintaining infra stability and deliverables planning
  • Explore and leverage available tools and Products by attaining business efficiency
  • Hands on experience in Audit facing and ensure the environment is 'Well Controlled'
  • Ensure compliance to all regulatory requirements
  • POC and testing of new features and deployment of new technology and Enhancement
  • Vulnerability advisories & Patching the environment based on outbreaks and vulnerabilities
  • Managing group of 45 cyber security professionals across 3 geo location - India, Singapore and Poland

Senior Manager

Standard Chartered Bank
Chennai
01.2017 - 01.2019
  • Successfully delivered programs on Data Loss and built SLA along with stakeholder management - Security operations
  • Drive Major Incidents, Provide Situational Awareness to Group Executive members
  • Building up the threat assessment model and kill chain model for adversary attributions
  • Trigger Internal CST to comply Audit requirements
  • Monthly Newsletter publication - Internal
  • Dashboards on endpoint security compliance against standards and initiating remediation actions
  • Managing a team of 8 members (Associate managers - Info Sec)

Manager - Info Security

Standard Chartered Bank
Chennai
01.2014 - 01.2016
  • Driving the process compliance - Malware info sec
  • Managed a team of 8 SME's supporting cyber security services
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.

Associate Consultant

HCL Technologies PVT. Ltd
Chennai
07.2013 - 09.2014
  • Implemented design enhancements programs based on architecture setup
  • Designing solutions and implementation of Endpoint Security
  • POC and testing of new features and deployment of new technology and Enhancement
  • KAP to security management team for administration
  • Documentation of steps undertaken and Publishing
  • Setting up ISO 27001 to the benchmark agreed

Senior Engineer

Wipro InfoTech
Mysore
05.2011 - 06.2013
  • Responsible to deliver Due diligence & Due care.
  • Managing a team of 25+ members handling ISMS consultation for 3 Accounts and Security operations for 45+ accounts under various category (Platinum, gold, silver & Bronze)
  • Assist the CISO in managing Information Security and Business Continuity compliance.
  • Responsible for client's InfoSec Roadmap & objective and Internal audits.
  • Vulnerability management and technical security review of servers, applications and network elements.
  • Improved project efficiency by streamlining engineering processes and implementing innovative solutions.
  • Planning and configuring new internal & external websites
  • Deploying application patches and OS patches on regular interval with process guidelines
  • Monitors the performance of the Compliance.
  • To provide reports on a regular basis.
  • Working as a Single primary contact for the client account
  • Improved project efficiency by streamlining engineering processes and implementing innovative solutions.

Senior Specialist

HCL Technologies PVT. Ltd
Noida
05.2010 - 05.2011
  • Providing the best solution for the environment (Consulting)
  • Administration of Endpoint Security solutions (AV, NAC, SCSP) in the complete network
  • Responsible for creating patch roll out plan based on the criticality of the assets
  • Analyzing SIEM logs and recommending high protection policies
  • Performing all advanced trouble shooting steps in entire network
  • AD user creation, Deletion, Group permission
  • Responsible for Monitoring system performance and implements performance fine tuning
  • Maintaining SLA and assigning incidents on timely manner
  • Introducing new strategic ideas to improve the metrics
  • Calibrating the team by motivation factors
  • Established strong working relationships with clients through exceptional customer service and proactive communication efforts.
  • Identified areas in need of critical improvement and implemented strategies to achieve targets.

Technical Leader

E4E Business Solution Ltd
Chennai
02.2007 - 05.2010
  • Managing a team as SME and lead 40+ members supporting enterprise Antivirus solutions
  • Long term fix Workaround with the Issues and provide solution to the Challenging Network environment
  • Handled multiple issues with huge network architecture ranging from 150 - 35000 clients with 250 Servers on different domains
  • Working with Enterprise (Major), Corporate and SMB customers

Education

Bachelor of Engineering -

University of Madras
Chennai
07.2000 - 06.2004

Skills

  • Certified in Agile Scrum methodology

  • Market analysis expertise

  • Business requirements analysis

  • Pre-sales engagement

  • Service catalog development

  • Cybersecurity tool implementation

  • Cyber security Design Architect

  • Budget optimization

  • Stress resilience

  • Certified in Agile Scrum methodology

Accomplishments

  • Lead high potential Program management team & built Robust process for Cyber programs, Framed and established Project management Briefcase for ease delivery.
  • Defined strategy sprints with 5 phases of Program delivery - Day0 to Day2 (RFP to Operation Transition)
  • Established RACI for Program managers and cross functional teams enabling the defined roles and responsibilities
  • First one to Introduce Program manager Briefcase with Tata Communications with details of Double click process of each Sprints
  • Delivered high revenue programs in short time with agile methodologies - >50Mn USD program in 3 Months and awarded best revenue contributor for Quarter
  • Established Fast track delivery desk owing to deliver short term programs in 15 - 30 days with medium revenues but high in volume
  • Maintained well structured RAID and set clear clarity on timelines with stakeholders
  • High Revenue generator for FY 24-25, Gross > 150Mn
  • Automation on toil - increase business efficiency
  • Out of box thinking on leveraging security tools
  • Manage P&L for entire Cyber programs portfolio

Certification

Agile Scrum Master

Disclaimer

I certify that all information stated in this resume is true and complete to the best of my knowledge.

Timeline

Deputy General Manager

TATA Communications Ltd
02.2022 - Current

Associate Vice President

Standard Chartered Bank
01.2019 - 02.2022

Senior Manager

Standard Chartered Bank
01.2017 - 01.2019

Manager - Info Security

Standard Chartered Bank
01.2014 - 01.2016

Associate Consultant

HCL Technologies PVT. Ltd
07.2013 - 09.2014

Senior Engineer

Wipro InfoTech
05.2011 - 06.2013

Senior Specialist

HCL Technologies PVT. Ltd
05.2010 - 05.2011

Technical Leader

E4E Business Solution Ltd
02.2007 - 05.2010

Bachelor of Engineering -

University of Madras
07.2000 - 06.2004
James JohnCyber Security Lead - Programs and Implementation