Shaina

• Handled multiple projects across the globe for Mobile wallet & payments, Digital & Open Banking solution for Service providers & Banks like Moldcell, Africa and Gulf Bank.
• Managed multiple projects simultaneously while maintaining focus on meeting key milestones.
• Ensured compliance with relevant regulations by developing robust policies and procedures.
• Mitigated risks proactively by conducting thorough analyses of potential threats in the product functionalities.
• Led a team of six individual contributors, overseeing project execution and ensuring seamless collaboration.

• As a Customer Billing Management (CBM) Analyst, responsible for defining integrated product gaps and designing product roadmaps.

• Conducting in-depth mapping of customer requirements to align with the product's capabilities.

• Performing feasibility analysis and engaging in solution discussions with architects and engineering teams.

• Preparing and documenting solution designs.

• Conducting solution walkthroughs with stakeholders to ensure alignment and understanding.

• Engaging in Research and Development activities to stay updated on market trends and identify opportunities for product enhancements.

Highlights:

• Managed Orange Money platform, a mobile wallet platform (Tango). It enables users to deposit money into an account linked to their mobile phone number, and then access a range of services, in particular transferring money domestically and internationally, paying bills and buying airtime top-up. This service has presence in 17 countries

• Acted as Functional Architect and Scrum Master for PIM (Party Identity Management) system, an application which identifies and maintains party in orange money ecosystem. This application provides Mobile Money services with abilities to uniquely identify and manage party.

Highlights:

• Worked with 40+ clients across geographies like Australia, South East Asia, MENA, Africa & Europe

• Handled multiple projects across the globe for Mobile wallet and payments solution for Service providers like Orange Egypt, Africell Africa, NEOM Saudi Arabia , Payment Institution Tunisia

• Exposure of working with renowned Service Providers and Telecom operators like Orange (Africa & Europe), Vodafone Idea Limited India, Vodafone Australia, Airtel Africa, Lyca & Lebara Spain for end to end business use case understanding, mapping and scope closure