JAMES VARGHESE
Cochin
Summary
Results-driven Sales & Operations Leader with 10+ years of experience in sales, sales training, recruitment, and visa processing, with a proven track record of driving team performance, improving conversions, and managing end-to-end candidate lifecycle. Strong expertise in German Ausbildung programs, CRM tools, and end-to-end candidate lifecycle management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Processing Head
Eduflair Learning Solutions
Cochin, Kerala
06.2024 - Current
- Facilitated visa processing and admissions for Germany and Austria programmes (Ausbildung and higher education).
- Assisted job aspirants with visa processing.
- Supported candidates throughout their journey: providing counselling, interview preparation, and placement coordination.
- Executed sales strategies (DSA model outsourcing) to enhance conversion rates.
- Guided and trained counsellors; boosted team performance and sales quality.
- Collaborated with international partners to secure employer contracts.
- Monitored audits and improved sales pitch effectiveness.
- Participated in recruitment drives and conducted interviews.
Associate Senior Business Development Manager
Think & Learn Pvt Ltd (BYJU’S Learning Application)
Bangalore
11.2017 - 09.2023
- Conducted classroom training for associates in the Kerala region.
- Developed training programs covering products, pitches, processes, CRM (Leadsquared), Ameyo, and financial operations.
- Facilitated nationwide training sessions via Zoom.
- Monitored trainees during on-the-job training and provided performance feedback.
- Built training teams across Andhra Pradesh and Telangana; promoted regional talent.
- Trained and onboarded new hires; conducted audits and one-on-one sessions.
- Restarted hiring operations after an 8-month pause by forming a new Kerala training team.
- Managed inbound team operations during business model transition (Aug–Oct 2022).
- Conducted pilot programs and optimized candidate floor deployment.
- Introduced structured training activities, demos, and shadowing programs.
- Tracked performance metrics and implemented process improvements.
Engineer – Sales & Customer Support
Measurement Solutions Pvt Ltd
Hyderabad
09.2014 - 10.2017
- Executed sales strategies, client presentations, and technical demonstrations.
- Took part in measurement system installations, security system installations, customer training, and post-sales support.
- Collaborated with sales, technical experts, and senior management on order processing.
- Managed AMC contracts, reporting, and client relationship management.
- Coordinated with cross-functional teams for smooth project execution.
Education
Bachelor of Electrical Engineering -
Viswajyothi College of Engineering & Technology, Mahatma Gandhi University
KottayamHigher Secondary Education -
SNDP Higher Secondary School
MuvattupuzhaHigh School Education -
Nirmala Higher Secondary School
MuvattupuzhaSkills
- Sales strategy
- Team leadership
- Customer relationship management
- Process improvement
- Business operations
- Strategic sales management
- Sales training and customer segmentation
- Effective communication
- Problem solving and strategic planning
- Competitor analysis
- Google Sheets and CRM software
- Target achievement
- Time management
- Training program design
- Leadership
Certification
Rajyapuraskar & Rashtrapati Scout Certificate
Accomplishments
- Achieved 100% visa success rate.
- Pioneered the first sale of explosive detectors at Measurement Solutions.
- Consistently ranked as a top-performing Training Manager across Pan-India rankings (4 consecutive cycles).
LANGUAGES
English
Malayalam
Timeline
Processing Head
Eduflair Learning Solutions
06.2024 - Current
Associate Senior Business Development Manager
Think & Learn Pvt Ltd (BYJU’S Learning Application)
11.2017 - 09.2023
Engineer – Sales & Customer Support
Measurement Solutions Pvt Ltd
09.2014 - 10.2017
Bachelor of Electrical Engineering -
Viswajyothi College of Engineering & Technology, Mahatma Gandhi University
Higher Secondary Education -
SNDP Higher Secondary School
High School Education -
Nirmala Higher Secondary School