Janakiraman R
Summary
Dynamic IT leader with extensive experience at ITC Limited, driving digital transformation and strategic IT project management. Proven expertise in Salesforce solutions and stakeholder engagement, achieving 20% faster Digital Transformation Implementation. Adept at team leadership and process optimization, delivering secure and efficient IT systems across diverse environments.
Overview
18
18
years of professional experience
Work History
General Manager – Digital and IT (Cluster IT Head)
ITC Limited
05.2024 - Current
- Oversee IT operations (Infrastructure and Applications) and IT project management
- Align IT strategy for these locations with overall divisional IT strategy.
- Direct responsibility research unit IT operations supporting 350+ scientists in research and product development of CPG Products
- Ensure secure, scalable, and efficient IT systems across cluster locations.
Principal Consultant
ITC Infotech
06.2021 - 04.2024
- Worked in Salesforce Solution for a Leading Manufacturing Company based in UK having Business Operation across all continent (Solution Implemented for around 40 Countries)
- The Solution is Custom Built using Standard and Custom Development for CRM, B2B e-Commerce, Service Cloud and Experience Cloud
- Worked on Adobe RTCDP (Real Time Customer Data Platform) for Marketing campaign targets
- Worked on various other projects for Digital transformation including digitalization of Weather Forecast and procurement of Agricultural produce from Farmers the Program called 'ITCMAARS'
Solution Architect
Ivy Mobility
10.2018 - 06.2021
- Delivered solution consulting for 10+ global and Indian FMCG/CPG companies on IVY Mobility, a leading Sales Force Automation and Distribution Management System, driving improved distributor visibility and streamlined sales operations.
- Architected and implemented Trade Promotion Management System for IVY Mobility, enabling 20% faster promotion planning, enhanced ROI tracking, and improved trade spend efficiency across multiple international and domestic clients.
- Worked on Solution Consulting for Various FMCG Companies in India for a Product called 'IVY Mobility' a Sales Force Automation and Distribution Management System.
- Worked on Developing Trade Promotion Management System as a Functional Solution Architect.
- Worked on Process Standardization and Product Documentation.
- Conducted post-sale requirements gathering, analysis, and documentation.
- Provided support during customer implementations and applied industry best practices to ensure success.
- Created strong relationships with key decision makers as trusted consultant of DMS product line.
- Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
Program and Project Management Associate Manager
Accenture
05.2017 - 09.2018
- Managing Various Implementation Projects for a Product called 'NewsPage' a Sales Force Automation and Distributor Management System.
- Collected historical data and performed research to develop program cost estimates and budgets.
- Tracked and reported job scope and program results to customers and other stakeholders.
- Pitched and built new programming strategies and one-off feature shows to boost client interests and diversify offerings.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Lead Consultant
ITC Infotech
06.2008 - 04.2017
- Implementation of Distributor Management System & Sales Force Automation for 2000+ Distributors and 8000 Sellers across India.
- Implemented DMS Solution called 'Sify Forum' and SFA Solution Called 'NewsPage'.
- Presenting Status Update to Top Management.
- Design, Development and Implementation of Trade Promotion Management & Trade Promo Optimization Solution.
- Worked on Loyalty Management and Analytics of Customer Behaviour and Segmentation, TPO/TPA Implementation as part of Infrastructure Need for the Applications.
- Developing Statistical Models for Retail and FMCG Clients in India and Other Countries for Multiple FMCG and Retail Clients.
- Part of Business Consulting Team to develop a model for Trade Promotion Effectiveness analytics using 'R' and 'Oracle'.
Assistant Manager Replenishment and Logistics
Walmart India
12.2007 - 05.2008
- Implementation of Warehouse Management & Replenishment System for 'Easy Day Store' central warehouse.
- An In-house product named 'GDS (Global Distribution System)' for Initial warehouse setup.
- Submitted reports to senior management to aid in business decision-making and planning.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
System Analyst
Sify Limited
04.2003 - 11.2007
- Implementation of Distributor Management System for various FMCG Clients in India.
- Managed various Implementation projects for a Product called 'Sify Forum' offline desktop application for more than 8000+ Distributors across India for various FMCG companies in India.
- Product Management of a Distribution Management System.
- Developed Product Roadmap and Various Product Features additions for Distributor Management System called 'Sify Forum'.
- Gathered requirements and performed gap analysis through design workshops with users.
- Presented business leaders with cost-benefit and return-on-investment estimations to drive project planning and execution for developing next generation Application.
Business Owner
Bhagavathi Infosys
04.2001 - 03.2003
- Running a Software Coaching Center.
Education
Master of Science - Software Technology And Management
Manonmaniam Sundaranar University
Tirunelveli, Tamilnadu, India01.2001
Bachelor of Commerce - Commerce
Sri Paramakalyani College
Tirunelveli, Tamilnadu, India01.1999
Higer Secondary - Commerce
Sri Paramakalyani Higer Secondary School
Tirunelveli, Tamilnadu, India01.1996
Secondary - Secondary Education
PLWA Higer Secondary School
Tirunelveli, Tamilnadu, India01.1994
Skills
- IT project management
- Infrastructure management
- Cloud computing
- Salesforce solutions
- Digital transformation
- Customer relationship management
- Strategic planning
- Business analysis
- Data-driven decision making
- Stakeholder engagement
- Team leadership
- Effective communication
- Problem solving
- Process optimization
- Deadline orientation
- Goal setting
- Negotiation skills
- Leadership and team building
- Supply chain management
- Distribution management
- Budgeting and cost control
Languages
English, Tamil, Telugu, Kannada, Hindi, Malayalam
Hobbies Interests
Singing, Surfing, Cricket, Dance, Classical Music, Movies
Languages Known
English
Intermediate (B1)
B1
Tamil
Native
Native
Telugu
Intermediate (B1)
B1
Kannada
Intermediate (B1)
B1
Hindi
Beginner (A1)
A1
Timeline
General Manager – Digital and IT (Cluster IT Head)
ITC Limited
05.2024 - Current
Principal Consultant
ITC Infotech
06.2021 - 04.2024
Solution Architect
Ivy Mobility
10.2018 - 06.2021
Program and Project Management Associate Manager
Accenture
05.2017 - 09.2018
Lead Consultant
ITC Infotech
06.2008 - 04.2017
Assistant Manager Replenishment and Logistics
Walmart India
12.2007 - 05.2008
System Analyst
Sify Limited
04.2003 - 11.2007
Business Owner
Bhagavathi Infosys
04.2001 - 03.2003
Master of Science - Software Technology And Management
Manonmaniam Sundaranar University
Bachelor of Commerce - Commerce
Sri Paramakalyani College
Higer Secondary - Commerce
Sri Paramakalyani Higer Secondary School
Secondary - Secondary Education
PLWA Higer Secondary School