Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
JANANI M S

JANANI M S

.
Chennai

Summary

Professional chargeback specialist prepared for this role. Skilled in transaction analysis, fraud detection, and dispute resolution. Focused on team collaboration and achieving results. Reliable and adaptable, with strong problem-solving and communication skills.

Recently completed Income Tax Return course in Henry Harvin

Overview

1
1
year of professional experience
2
2
Certifications
2
2
Languages

Work History

Operations Analyst

NatWest Group
Chennai
04.2021 - 01.2022
  • Improved reimbursement processes by analyzing and resolving payment discrepancies.
  • Minimized fraudulent claims by thoroughly reviewing transaction data and substantiating evidence provided by merchants or customers.
  • Resolved disputes by processing refunds and debits to cardholders or merchants.
  • Investigated disputed credit card transactions.

Education

Bachelor of Arts - B.COM [ General ]

Sri Kanyaka Parameswari Arts And Science College
Chennai, India
05.2001 -

Completed 11th And 12th With 91% -

Infant Jesus Matriculation Higher Secondary School
Chennai, India
04-2017

Skills

Dispute resolution

Chargeback management

Tax computing

Tax return preparation

Certification

Certified Income Tax Specialist - Herny Harvin Education

Timeline

Certified Income Tax Specialist - Herny Harvin Education

04-2025

Certified Income Tax Technician - Institute of Company Accountants

06-2024

Operations Analyst

NatWest Group
04.2021 - 01.2022

Bachelor of Arts - B.COM [ General ]

Sri Kanyaka Parameswari Arts And Science College
05.2001 -

Completed 11th And 12th With 91% -

Infant Jesus Matriculation Higher Secondary School

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JANANI M S .