Jasbir Singh Grewal
Jamshedpur
Summary
Highly motivated and analytical credit and master data analyst with extensive experience in evaluating credit applications, managing accounts receivable, and improving credit management processes. Seeking to leverage expertise in data-driven decision making, customer communication, and process optimization to contribute to companies credit team and support the growth of Business.
Overview
8
8
years of professional experience
Work History
Management Trainee
Genpact India Pvt Ltd
06.2021 - Current
- Analyze financial statements, credit reference agencies, and third-party data to assess risk and make fast, fair, and accurate credit decisions for new business applications.
- Communicate directly with customers to ensure clarity in credit-related communications and foster strong relationships with business clients.
- Monitor and manage accounts receivable, focusing on financial transactions such as invoices, credits, debit-notes, and cash application, ensuring all transactions are processed efficiently.
- Lead efforts to improve existing credit management tools, identifying opportunities to automate manual tasks, enhancing speed, accuracy, and efficiency.
- Prepare regular credit performance reports, ensuring proactive identification of potential risks, and recommend solutions to mitigate credit-related issues.
- Ensure compliance with company credit policies, while maintaining a customer-centric approach in decision-making.
- Conducted comprehensive credit risk assessments on potential clients using financial data, credit scores, and third-party data.
- Provided timely and accurate credit reports to senior management, helping to make well-informed decisions regarding credit limits and payment terms.
- Collaborated with the finance and legal teams to establish payment arrangements and terms for high-risk customers.
- Identified and recommended strategies to reduce overall risk exposure for the company's portfolio, leading to a 20% decrease in bad debt.
- Contributed to the development and implementation of automated systems to streamline the credit application review process.
- Managed customer inquiries and issues, maintaining high levels of satisfaction while resolving discrepancies in a timely manner.
- Assisted in the preparation of monthly, quarterly, and annual financial reports for senior Management.
- Data Collection and Validation: Gathering and ensuring that all customer information (e.g., name, address, contact details, payment terms) is accurate, up-to-date, and verified for correctness.
- Data Maintenance and Updates: Regularly updating customer information to reflect changes (e.g., address changes, new contacts, or updated payment terms), while keeping historical data intact for record-keeping.
- I have successfully handled 2 transition projects and helped it to make it Go-Live.
- Being SME of the process I have created SOPs, Process Maps, RAID Logs, exception trackers.
- Prepared daily and weekly reports for client - DPM.
- I have handled a team of 3 members of credit and Master data team.
- Review orders flagged for credit holds or any issues with the customer's financial status.
- Collaborate with various departments (eg:- Sales, collections) to resolve issues and ensure the smooth processing of orders.
- Authorize the release of orders for fulfillment and shipment.
Relationship Manager
Pebco Pvt Ltd
09.2017 - 05.2021
- On-boarded new customers to ordering platform.
- Provided post-ordering analysis and vehicle specification reports.
- Managed the order entry process by taking responsibility for the order upon receipt of order and keeping the responsibility of the order, even after in the customer's hands.
- Developed an efficient and timely method of order entry, always following guidelines.
- Focused on customer service, with special attention to direct customer requests and customer satisfaction.
- Received positive feedback regularly from coworkers and customers.
- Complied with customer contract requirements in the order management process, vendors, all freight forwarders daily to answer all inquiries, issues, and complaints regarding their orders.
- Coordinated schedule of manufactories and shipping companies.
Education
Bachelor's in commerce - accounts honors
Kolhan University
Jharkhand01.2018
Indian Certificate of Secondary Education Examination - Intermediate
01.2015
Indian Certificate of Secondary Education Examination - Matriculation
01.2013
Skills
- Credit Management
- Accounts Receivable
- Master Data Management
- Order to Cash
- MS Office
- Jira
- SharePoint
- Credit risk assessment
- Customer communication
- Accounts Receivable Management
- Process Improvement
- Data-Driven Decision Making
- Financial Reporting
- Team Collaboration
- Basic computer
- MS Excel
- MS Word
- Good communication skills
- Leadership Skills
- Able to work accurately under pressure
- Problem solving skills
Disclaimer
I hereby declare that all the information furnished above is correct to the best of my knowledge.
Languages
- English (R/W/S)
- Hindi (R/W/S)
- Punjabi (S)
Personal Information
- Father's Name: Trilochan Singh Grewal
- Date of Birth: 08/06/96
- Gender: Male
Languages
English
Proficient
C2
Hindi
Advanced
C1
Punjabi
Advanced
C1
Timeline
Management Trainee
Genpact India Pvt Ltd
06.2021 - Current
Relationship Manager
Pebco Pvt Ltd
09.2017 - 05.2021
Bachelor's in commerce - accounts honors
Kolhan University