Jasmine Kharal
Mohali
Summary
Learning and Development professional highly skilled in leading training and development initiatives, with a strong background in designing and implementing effective training strategies that enhance employee performance and foster organizational growth.
Overview
13
13
years of professional experience
Work History
Manager, Learning & Development
Reliance Jio Infocomm
07.2023 - Current
- Assessing training needs, identifying gaps in existing skills and knowledge, and developing appropriate solutions for improvement.
- Spearheading training initiatives for Northern states - Haryana, HP, Jammu and Kashmir
- Analyzing data from business, focus groups and other feedback mechanisms to gauge success of training activities.
- Facilitating cross-functional collaboration among departments within the organization for desired learning outcomes.
- Liaisoning with stake holders to create, execute and deliver business enhancing projects with respect to enabling productivity amongst manpower.
- Facilitate and monitor New Joiner Training programs, ensuring their readiness for their roles.
Senior Trainer
Escalon Business Services
02.2023 - 07.2023
- Responsible for developing strategies for promoting internal learning opportunities within the organization.
- Collaborated closely with instructors to drive learning objectives in certifications such as US GAAP, NetSuite, and Bill.com.
- Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
- Launched Escalon School of Communication as a pilot member and evaluated instructional design materials for the same to ensure relevance and accuracy.
- Administered training programs to new hires and existing staff on behavioral training and organizational development.
- Conducted regular assessments to evaluate the effectiveness of training programs.
Head Trainer & Founder
UpSkill Coaching
11.2015 - 02.2023
- Recruited, hired and trained staff members to ensure that operational goals were met for coaching IELTS, PTE and CELPIP.
- Developed strategic initiatives to increase market share and revenue growth.
- Identified potential partnerships to expand the reach of the business.
- Facilitating the students for soft skills and exam preparations utilizing the TESOL and British Council certified methodology
- Ensuring the day to day operations and ensuring efficient workflow management.
Crew Operations Executive
TATA -SIA Airlines (Vistara)
03.2015 - 11.2015
- Shouldering the responsibilities of smooth operations by calculative crew utilisation for flights post training at Singapore Airlines training Headquarters, Singapore
- Maintaining the leave requests and balances, training validation data for the cabin crew including the daily operations
- Ensuring FTL & FTDL was maintained for the crew by adhering to the guidelines laid by DGCA
- Trained on Airbus A320 for assisting crew performance audits.
Assistant Professor English
Chitkara University
11.2012 - 09.2014
- Facilitated sessions on communication skills for students from different streams
- Contributed towards implementation of effective teaching methodology known as In-Lingua
- Created an English tutorial radio show for the underprivileged people of adjoining villages
- Mentored student members of toastmasters club.
PR Executive
MelCole PR
07.2011 - 10.2012
- Wrote effective talking points for media interviews and public speeches
- Coordinated social media communications across all platforms and website pages
- Planned and executed information and communication strategies for the organisation.
Education
Masters in Journalism and Mass Communication -
Maharshi Dayanand University
01.2013
BBA and MBA Integrated (Marketing & Finance) -
IIPM Delhi
01.2011
Skills
- Training and Program Management
- Capability development life cycle management
- Competency Mapping, TNA, and TNI
- Stakeholder Management & Resource coordination
- Training material development
- Learning Management Systems
Accomplishments
- Awarded as the "Best Training Team - Jio" for the very first quarter of joining.
- One of the founding members of Escalon School of Communication.
- Awarded with the "Best Communications" award during my tenure in Vistara.
Projects
- I have served various national and international corporates such as GoDaddy, Indian School of Business, Amazon, Sutherland, Teleperformance and many more.
- I have been thriving to successfully collaborate with stakeholders to identify training requirements and strategically plan interventions.
- Facilitate TTT and certification programs. Overall, adept at managing end to end capability development life cycle to drive business metrics.
Languages
Punjabi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Manager, Learning & Development
Reliance Jio Infocomm
07.2023 - Current
Senior Trainer
Escalon Business Services
02.2023 - 07.2023
Head Trainer & Founder
UpSkill Coaching
11.2015 - 02.2023
Crew Operations Executive
TATA -SIA Airlines (Vistara)
03.2015 - 11.2015
Assistant Professor English
Chitkara University
11.2012 - 09.2014
PR Executive
MelCole PR
07.2011 - 10.2012
Masters in Journalism and Mass Communication -
Maharshi Dayanand University
BBA and MBA Integrated (Marketing & Finance) -
IIPM Delhi
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