Jaspreet Singh
New Delhi
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
2
2
years of professional experience
Work History
Service IT Dev. Program Sr. Assoc II
NTT DATA
Noida
11.2021 - 05.2024
- Created, updated, and tracked incident tickets using a ticketing system.
- Facilitated communications between technical teams during major outages or disruptions
- Implemented best practices for incident resolution processes based on ITIL standards.
- Assisted in the resolution of incidents by providing expertise on service management processes, including incident management and problem management.
Education
Bachelor of Technology - Computer Science
Amity University
Noida05-2019
High School Diploma -
GHPS VV
New Delhi05-2015
Skills
- Python programming
- Data visualization
- SQL querying
- Statistical analysis
- Database management
- Data cleaning
- Data visualization and presentations
- Data collection
- MS Excel
- SQL databases
- Microsoft power BI
- Self-directed
Timeline
Service IT Dev. Program Sr. Assoc II
NTT DATA
11.2021 - 05.2024
Bachelor of Technology - Computer Science
Amity University
High School Diploma -
GHPS VV