Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jatin Mehra

New Delhi

Summary

Dedicated Customer Support Specialist with proven abilities in resolving inquiries and enhancing customer satisfaction. Strong communication and collaboration skills drive process improvements and ensure exceptional support experiences.

Overview

2
2
years of professional experience

Work History

Customer Support Specialist

concentrix
Haryana
06.2023 - 11.2025
  • Resolved customer inquiries efficiently and accurately to enhance satisfaction.
  • Provided exceptional customer support through various communication channels.
  • Collaborated with team members to improve support processes and efficiency.
  • Engaged in regular meetings to discuss team performance and strategies for success.
  • Investigated customer complaints regarding product quality or service rendered.
  • Recorded all customer interactions into the database system accurately and completely.
  • Audited customer account information to identify issues and develop solutions.

Education

B.com -

School of Open Learning
India
08-2022

Skills

  • Effective communication
  • Team collaboration
  • Issue resolution
  • Customer service
  • Supervision and leadership
  • Customer relations
  • Excellent communication

Timeline

Customer Support Specialist

concentrix
06.2023 - 11.2025

B.com -

School of Open Learning
Jatin Mehra