Hi, I’m
Jaya Sharma
Go To Market Solution Architect | Management Consulting
Jaipur
Summary
Resume Summary
- Over 16 years of experience as a CRM-Go-To-Market Solution Architect, Digital Transformation Consultant, PMP professional, and Scrum practitioner. Prepared to give strategic and technical leadership to drive cultural changes in teams.
- 12+ years of management consulting expertise, with cross/upselling experience in Professional Services, Cloud technology, Loyalty Programming, Energy & Utilities, SaaS Tech, BFSI, and other B2B and B2C domains.
Overview
16
years of professional experience
6
Certifications
Work History
Accenture Strategy & Consulting Gurugram
Management Consulting Senior Manager
08.2022 - Current
Job overview
- Develop client - Specific value propositions and formulating first proposals to deal closure. Collaborate with pre-sales and post-sales teams to meet and exceed KPIs and quotas. E.g, 0.3M to 0.5M per year.
- Trusted advisors - Served as a trusted counsel to clients. By integrating industrial and functional understanding of dynamics and impact of technology for essential improvements.
- Strategic Orchestrator: with cross-functional teams to ensured effective implementation of strategic initiatives .
Hand held the key stakeholders' and kept their business secure by giving regular market and competitive/ecosystem landscape updates to high management. Served as a liaison between client and company's executive board.
Wipro (Appirio)Jaipur, London
Program Manager
05.2019 - 08.2022
Job overview
- Advising/Implementing business process for a digital transformation program(~$75M), bringing multiple legacy systems to one platform of Salesforce
- Developed internal co- selling team on Marketing best practices to increase knowledge base of product. Manage stakeholder including business product owner
- Successfully transformed to boost clients ' professional services and subscription-based product models contribution from 22M to > 25% of revenues in 18 months
PAR TechnologyJaipur
Program Delivery Manager
06.2017 - 09.2018
Job overview
- Product manager with a value-driven approach, who has managed cross-functional teams to design ( UI/UX ), build, launch, and manage SaaS innovations.
- Team Management , organized retrospection, collected metrics, bring in best practices, participation, and contribution in quarterly business reviews as a resultant achieved highest ever quarterly Monthly Recurring Revenue (1.5M) in 90days delivery model for a project.
- Increased operating margins by initiating and fostering relationships with vendors to communicate on problem-areas and work closely to resolve.
DeCurtis Software Solutions (p) LtdJaipur
Lead Business Analyst/Project Manager
10.2012 - 10.2016
Job overview
- Customize company's product for leading American cruise lines and theme parks
- Contribute in solution architecture based on SOA principles for implementation for the projects/programs.
- Built library of models and reusable knowledge-base assets. Leading design workshops along with creating Wireframes (using Balsamiq and other tools), Storyboards , and User flows
Wipro Technologies, Barclays Bank PLC, Credit SuissePune, London
Project Engineer/IT Analyst
12.2003 - 10.2012
Job overview
- Built client relationship by acting as the liaison between the customer service and sales teams.
- Participated in internal audits regarding quality management system.
- Understand functional specific documentation, Preparation of test plan and cases , functional/regression testing, making application ready for UAT. Defect management in HP Quality Center.
Education
Jaipur Engineering College And Research Centre, University Of RajasthanJaipur, Rajasthan
Bachelor of Engineering from Information Technology
05.2003 - 2007.05
Skills
Customer Relationship Management Consultant
undefinedVisa Details
Active Visa
H- 1B1 Valid Up to 2027
Certification
PMP Certified professional
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
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Timeline
Marketing Cloud Administrator
04-2023
Management Consulting Senior Manager
Accenture Strategy & Consulting
08.2022 - Current
Sales Cloud, Pardot Specialist, Pardot Consultant
01-2021
Configure, Price and Quote Certified
07-2020
Salesforce Administrator
10-2019
Program Manager
Wipro (Appirio)
05.2019 - 08.2022
Program Delivery Manager
PAR Technology
06.2017 - 09.2018
Scrum (PSM –I) certified
02-2017
PMP Certified professional
08-2016
Lead Business Analyst/Project Manager
DeCurtis Software Solutions (p) Ltd
10.2012 - 10.2016
Project Engineer/IT Analyst
Wipro Technologies, Barclays Bank PLC, Credit Suisse
12.2003 - 10.2012
Jaipur Engineering College And Research Centre, University Of Rajasthan
Bachelor of Engineering from Information Technology
05.2003 - 2007.05
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