Jayachandran Venkatesan
CHENNAI
Summary
Strategic Solution Architect eager to utilize expertise in process evaluation and optimization demonstrated over 1 years of superior industry performance. Proficient Computer Operator skilled at establishing controls and managing daily data jobs. Hardworking professional adept at correcting routine problems and escalating major concerns. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Infra Technology Specialist
Cognizant Technology Solution
CHENNAI
03.2020 - Current
- Monitored system performance to ensure availability of services to authorized users.
- Performed installation and upgrades of operating systems, applications, patches, and firmware on servers.
- Administered Active Directory user accounts by creating, modifying, deleting accounts as needed.
- Maintained inventory records of all hardware components associated with the IT infrastructure.
- Resolved escalated tickets from internal clients regarding connectivity or application issues impacting end-users productivity.
- Conducted regular maintenance checks on systems in order to ensure optimal performance levels are maintained.
- Provided in-person and remote IT support for all company-wide locations.
- Monitored network performance to determine adjustments needed.
- Implemented and provided technical support for voice services and equipment.
- Promoted continuous improvement for IT governance processes.
- Submitted recommendations regarding infrastructure overhauls.
Mainframe Engineer
hcl
CHENNAI
06.2019 - 03.2020
- Developed and implemented engineering strategies to improve production efficiency.
- Maintained current knowledge of relevant technologies through continuing education courses.
Managed Service
Sirius Computer solutions
CHENNAI
07.2017 - 06.2019
- Monitored production process to ensure compliance with safety regulations and quality standards.
- Conducted tests on batches to verify product specifications.
- Implemented best practices in order to optimize efficiency of batch operations processes.
- Used daily system logs to document production information, discussing issues with management.
Mainframe Operator
expreis IT saolution
CHENNAI
03.2015 - 06.2017
- Operated various models of IBM mainframes such as z, OS, z, VM, and z, VSE to ensure optimal performance.
- Troubleshot hardware, software, and network issues related to the mainframe environment.
Education
Master of Engineering - Embeded Desiogn
Sri Muthukuamran Insititute of Technology
Chennai,India04-2014
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Sri Ramanujar Engineering Collage
Chennai,Idia04-2011
High School Diploma -
Bethel Matriculation
Chennai,India06-2007
Skills
- Compliance Oversight
- Hardware And Software Installation
- Software Updates
- Solutions Center
- Agile Methodology
- Application/Database Design
- Database Administration
- Technical Support
- Production Assistance
- Operating Systems
- Disaster Recovery Planning
- Network configuration
- Process Optimization
Accomplishments
- AWS Solution Architect Certified
Languages
Tamil
First Language
English
Advanced (C1)
C1
Certification
- AWS Solution Architect Certified
Timeline
Infra Technology Specialist
Cognizant Technology Solution
03.2020 - Current
Mainframe Engineer
hcl
06.2019 - 03.2020
Managed Service
Sirius Computer solutions
07.2017 - 06.2019
Mainframe Operator
expreis IT saolution
03.2015 - 06.2017
Master of Engineering - Embeded Desiogn
Sri Muthukuamran Insititute of Technology
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Sri Ramanujar Engineering Collage
High School Diploma -
Bethel Matriculation
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